• A/R deposit shows Not Posted in bank rec

    We have a client running Sage 300 v2021.5. They have an A/R Receipt batch that was posted in A/R, but in Bank Services bank rec screen, it shows as ‘Not Posted’. Because of this status, they cannot clear the deposit in their bank rec. Has anyone seen…
  • overflow. maximum entry has been generated for batch

    I have a client whose Accounts receivable batches have not been posting to GL as there was a post in progress batch. I resolved the batch - closed period but when the next batch is posted, the system is processing all the hanging batches and then throw…
  • Accounts Rec - Balance Sheet and AR Report Don't Balance

    What reports can we used to drill down and identify why there is a difference between our general ledger AR account and the balance shown in the AR Aging report? We have several months that are balanced - and then we will see a difference... than…
  • Importing Receipt Batches

    I am able to import misc receipts into Sage 300 AR successfully. I create a batch, set my bank and batch date which equals my deposit date, then import a single file of multiple misc receipts to reflect that day of deposits. My question is that I have…
  • Can't find optional field in ARPostedDocuments endpoint

    Sage 300 2019 PU7 We can't find Header Optional fields for posted documents in ARPostedDocuments endpoint Which endpoint can provide posted documents header optional fields in AR?
  • Returned check nsf

    I had a check deposited in Feb and returned back in March my question is.. can I Reverse transactions in March the date the check was returned? I don’t want the bank to be effect for February it has been reconciled and posted. thank you newbie here!
  • Accounts Receivable - A/R Document Inquiry Screen - Displaying Amounts that include Tax

    I was wondering if anyone else has an issue with the A/R Document Inquiry Screen including Tax as part of the Detail and Total Amounts? We are still using 2018 PU3 Classic, has this been corrected in a later release or in the web screens? It seems…
  • How to calculate sales commission on aged receipts

    How to calculate sales commission on actual receipts from debtors(credit customers)
  • Negative AR

    1. How do I do negative receipt for knock off the credit note to customer ? 2. How do I transfer the outstanding Credit Note of customer 1 to customer 2 ?
  • How to Delete a Duplicate Credit Card Recipts

    I have a couple of duplicate A/R Receipts that cannot be posted because the invoice is fully paid. I attempted to delete the receipt, but I get a message that it cannot be deleted since it is a credit card payment that has already been processed by PAYA…
  • A/R invoice reversal

    A number of invoices were added in may however some of the may invoice dates were dated Jan so it ended up in Jan. The invoices were reversed in the general ledger since there were already posted. when the ages trial balance was run for the customers…
  • SAGE 300 CUSTOMER NUMBER CHANGE ERROR

    HI, I have used customer code change. Most of the codes have been changed succesfully. However I have gotten this error on some customers. Any help will be highly aprecciated A/R Customers: 3C0002 to 7C0001, Critical Error: [54353] unknown error…
  • AR invoice batch - Post In progress

    Sorry if this has been discussed (and answered) a lot, but I can't seem to find a decent search function for the forum. Trying to post an AR invoice batch but it's stuck in Post In Progress. When I run data integrity, it says no errors. When I try to…
  • How to handle Rental Deposits in Accounts Receivable.

    A Rental Company Company is using Sage 300 A/R for its Tenants. They have decided Tenants will have to pay Rental Deposits. These Deposits will be refunded to Tenants once they leave. How can A/R treat Rental Deposits without affecting the Normal…
  • Additional Payment Types Possible in A/R Refund Entry

    Hi all - When doing A/R Refund Entries in Sage 300 on each detail line you can specify Payment Type. The default values are Check, Cash, Credit Card. I do not see where these values are maintained in setup or otherwise. Does anyone know if you can add…
  • AR invoice entry

    Hi Team A client of ours raised some invoices from order entry against some customers. All those invoices came and set in AR Invoice Batch list, the batch list got posted and those invoices were ready for receipt entry Issue: the user did the receipt…
  • Sage CRM - Twice-weekly "Drop-in-Surgery"

    David Beard and Jeff Richards will be available online to help customers & our reseller partners with technical questions, perhaps brainstorm ideas for deployment, seek advice on marketing & sales + almost anything else SageCRM Drop in via Skype or dial…
  • reverse transaction

    Is there anyway you could help on my query? I have done reverse transaction, unfortunately i have entered an incorrect date. how to reverse the reverse transaction ive made or correct the date?
  • Impact of Posting Future Dated A/R Drafts

    Greetings, We are running Sage 300. We are having difficulty ascertaining the impact of posting future-dated Accounts Receivable drafts for a customer on their credit limit. Does posting future-dated A/R drafts to a client's account in our Sage…
  • Adjustment of fully paid AR invoice

    We have 3 invoices where the payment was applied incorrectly last month. The early payment discount did not apply automatically, so the first 2 invoices had the full amount applied to them, and the third one had those amounts left outstanding as a balance…
  • A/R Aging does not reconcile to G/L balances.

    I am trying to reconcile the A/R aging to my G/L and I can't get it to match, no matter what report I run. It matched in November, so it has to be something that happened in December. I have checked the G/L accounts and all of the transactions were generated…
  • AR receipt batch posting slow

    Hi Support, One client is have an issue with AR receipt batch posting. The posting hangs even if there are only a few entries to be posted. Sage 6.1, PU1
  • Automatic allocation of payments for customers with zero balances

    We have just completed a large import of about 35,000 invoices and related payments from a large number (to me) of customers. Many of these customers now have a zero balance in A/R. We need to allocate prepayments, etc., to apparently clear the prepayment…
  • AR Invoice not available for allocation

    Our client has an invoice that is not showing up as available to apply to receipts, credit notes or refunds. There are no open batches. When viewing customer inquiry also I cannot find anything allocated to the invoice. I went as far as comparing…
  • AR debit note

    Hi, Just noticed that in AR debit note, the document date and due date is picking as the same date even if the customer has a credit term of 30days. Is there any reason for this and how can this be changed? Sage 300 ERP 6.0 Priti Kumar