• Customer Number Change must be upgraded, but how?

    When attempting a Customer Number Change as part of the day-end process the day after upgrading Sage 300 - 2022's Payroll module to version 8, we encountered the following error: Error: Newer version of US Payroll was detected. Customer Number Change…
  • Sage 300 2014 AR Receipt Entry numbering

    Hi Everyone, I have a client running on Sage 300 2014 and is facing challenges on AR document numbering. The system's AR Receipt document auto-numbering sometimes skip the sequence by a random number hence distorting the trail. Can anyone assist on…
  • Sage 300 AR Credit Card Receipt - can't post

    I have an AR receipt entry with a cc charge that has been settled but the receipt entry will not post. The charge was applied to two invoices. Before the batch was posted, another entry was made to those two invoices with a credit note applied to them…
  • A/R Prepayments Payment Plan

    Customer Receipts are posted in the A/R as Prepayments because there is no Invoice. There is a plan on when and how much the Customer should pay. How can this Plan be managed in Sage 300 without raising an Invoice? An invoice is raised at the end…
  • A/R invoice reversal

    A number of invoices were added in may however some of the may invoice dates were dated Jan so it ended up in Jan. The invoices were reversed in the general ledger since there were already posted. when the ages trial balance was run for the customers…
  • Impact of Posting Future Dated A/R Drafts

    Greetings, We are running Sage 300. We are having difficulty ascertaining the impact of posting future-dated Accounts Receivable drafts for a customer on their credit limit. Does posting future-dated A/R drafts to a client's account in our Sage…
  • April featured certification in Sage University: Sage 300 Accounts Receivable Specialist

    Are you the person everyone goes to for answers about the software you use—or wish you had that kind of expertise? Either way, wouldn’t it be great to know all the ins and outs of your software—AND get recognized for it? That’s where a certification…