• User unable to promote company to Sage 300 Customer/Vendor

    Hi all, I am able to promote company as admin. However, my user unable to promote company to Sage 300 Customer/Vendor, stating that the Customer code already exists in Sage 300 Company, but the customer code does not exist yet. My user setting: …
  • Invalid Signon Information error when trying to sync to Sage CRM 2022 R2 to 300 V2023 PU1

    HI, I am receiving Invalid Signon Information error when trying to sync to Sage CRM 2022 R2 to 300 V2023 PU1. I just install Sage 300 V2023 PU1 on new serve and upgraded their CRM from 2018 R1 to 2020 R2 then to 2022 R2. In Sage CRM when I try to synchronize…
  • Error on Table Synchronize

    Install Sage300 2022 and Sage CRM 2021 R2 on new win 2019 server. Able to get into both products using browser and able to update customers in Sage 300 to SageCRM. I wanted to make sure that CRM was able to sync with Sage300. Logged in as CRM admin user…
  • Performance?

    We are running Sage 300c version 2017 and have recently integrated it with on-premises Sage CRM 2017 R2. I am noticing some HUGE performance hits when I am trying to update or change either AR customer or AP vendor fields. For instance, I was trying…
  • How to Remove the Sage 300 CRM Integration

    My client is not using CRM and would like to remove the CRM integration so they will stop getting messages about the integration not working. How can this be done?
  • Reimporting Sage 300 Customers into Sage CRM

    Three related questions regarding Sage 300 2012 and Sage CRM 7.1: 1. When we implemented Sage CRM, we imported all of our Sage 300 customers into CRM. For about six months, some of the Sage 300 users didn't have the Integration piece up and running…
  • CRM 7.0 error

    Suddenly received error listed below. No changes made to ACCPAC, CRM or servers. CRM installed on separate server 2003R2. ACCPAC 6.0 on 2003 enterprise. Any idea how to fix error? Error Opening the Sage Accpac Company TEST. Name='Error' Message='…
  • Synchronization failures with large number of ship-to records - Sage300 v2012 and CRM 7.2

    We have a customer with more than 30,000 ship to addresses for a bill-to record. When they add a new ship-to record, they get a message that the ship-to synchronization failed. We've been told that there is a limit somewhere around 1,000 ship-to records…