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Reports, Macros, and Customizations Print Error - Failed to load database information

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Print Error - Failed to load database information

Posted By MRUBIN 7 months ago

Any ideas how to fix?

Partially fixed with backing down Crystal Reports to 32-bit after an upgrade to 64-bit got through, but still having problems.

0 Jay Converse Acumen 7 months ago

Huh? Crystal doesn't have a 64-bit version, there's nothing to "back down". But in any case, you're missing the DLL that that report wants, it needs to be copied from GL6xA to the Customization directory's GL6xA.
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Print Error - Failed to load database information

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