Error related to Sage Intelligence Reporting license when logging into Sage 300 ERP 2014

Error Message:

"The following application were not installed properly. This may indicate that you are using illegally copied software. An entry has been made to the anti piracy log. this situation can also be arise in rare circumstances from failure during the installation of earlier versions of Sage 300 ERP...."

Only Sage 300 ERP Intelligence reporting is listed in the error message box.


Only one user is having this issue. it was working fine but start happening with this user from last two days. ERP is published through Citrix XenAPP like it is published for other users in the environment.

Any clues?