Please wait while windows configures Sage 300 Intelligence Reporting workstation

SOLVED

Hi,

I have a client running Sage 2022.0 on RDS Windows 2019. On the RDS, we have published the workstation, hence Sage resides on a different application server.  UAC and Windows firewall are off on both servers. I have also run REGACC as Administrator. 

Users accessing intelligence reporting, get the message "Please wait while windows configures Sage 300 Intelligence Reporting workstation". I have seen some postings regarding this issue, more specifically, we have followed BI Installer runs everytime when using on terminal server (sage.com).

However, the problem persists. Any recommendations?

Thanks

Marios