IR License Manager not seeing valid licenses

SUGGESTED

A client recently renamed their company name with Sage. All new licenses were installed to accommodate this change. Everything works fine except for IR which now says there are 0 Report Viewer licenses and that Designer is NO, the License Manager shows a valid license for Designer and 1 Report Viewer license. Has anyone else seen this behavior and have a solution?

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    SUGGESTED

    Good day

    There can be numerous reasons this happens and the cause can only be determined when someone has remoted into your machine and troubleshoot directly on it. However this is usually a quick fix after troubleshooting. 

    Please contact Sage support who will be able to remote in and have this resolved for you ASAP