Quantity Available Report not working after upgrade to Sage 300 2023

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Hi, The Quantity Available Report is not working after upgrade to Sage 300 2023. All other Ops Inquiry functions work. It gets to Crystal report "please wait while document is being processed" and then just disappears. We have tried different part parameters and different companies. Still get the error. Any thoughts? Thanks, Nigel

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  • 0
    SUGGESTED

    Hello Nigel,  

    I ran a test on our sample data on 2023 and was able to produce the report.  Please reach out to Sage Customer Support (or your Partner) for assistance in determining what the cause is.

    Regards,

    David Crampton

    Sage 300 Support

  • 0 in reply to DCrampton

    Hi David,

    It seems to be an issue with the Windows 11 distribution of clr.dll file.  Nigel's team mentioned to me that this file is different in size, date, and version number on Windows 11 than it is on Windows 10.  The report appears to work on all windows 10 machines but none of the windows 11.   Any ideas of how to mitigate this or when a patch could be released?

    Thanks!

    Rob.

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  • 0 in reply to DCrampton

    Hi David,

    It seems to be an issue with the Windows 11 distribution of clr.dll file.  Nigel's team mentioned to me that this file is different in size, date, and version number on Windows 11 than it is on Windows 10.  The report appears to work on all windows 10 machines but none of the windows 11.   Any ideas of how to mitigate this or when a patch could be released?

    Thanks!

    Rob.

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