• Common Services cannot be activated in the 2024 PU1 version

    When I try to activate Common Services in a blank company, I get an error message: The user Input E-mail Password cannot be blank. The same error has been already reported earlier for the Sage 300 2023 PU1 version. I wonder why the issue has not been…
  • Sage 300 2023 error "Cannot connect to Sage 300 Signon Manager" after pu3 is installed

    We installed pu3 for Sage 300 2023 and got passed the signon and changing the password for the first time. Now we are getting "Cannot connect to Sage 300 Signon Manager" when trying to log in with the new password. Has anyone had this problem? I have…
  • downloading payroll updates

    When trying to download payroll update for January 1, 2024, I keep getting sent back to download center and not to payroll download.
  • NewCPP2 Error for Canadian Payroll 2024

    When activating payroll for 2024 the New Canadian CPP2 tries to insert the new code to all employees. If a GL account associated with a CPP code is inactive then activation fails. Happens for clients that have several segments or break outs of cpp…
  • Latest Payroll Canadian Tax Table update for Sage300-Released yesterday

    I received a noticed that the latest tax table update was released yesterday for Canadian Payroll. I viewed the release notes and there is no mention of changes to the T4 form to handle the dental reporting requirements. Does anyone know if they are included…
  • How to migrate from User and Database profile (ISM file) to Store and Vault Database?

    For customer who installed 2023 PU4 in a new server for testing, and 2023PU1 is in a current server. How to migrate the USER and Database profile from the current server to a new server with the new security setup?
  • Versions of Sage 300 where the US Payroll Tax updates are supported

    What versions of Sage 300 have the payroll tax updates available? Thanks, Dana
  • Sage 300 2023 PU4

    Installing Sage 300 2023 with PU4 on a brand new server I have set up the Vault and store database as per notes etc When I open database set up and enter the vault and store info - it says Failed to establish vault and store databases Please ensure…
  • Sage 2023 Product Update 3

    I'm curious to know how many have been holding back on Sage 2023 Update 3 based on the user security changes required. Those that have updated, how many third-party add-on or customization issues have you run into?
  • Productupdate InstallShield wizard | unexpected / unusual behavior

    While installing a product update for Sage 300 2021, I had clicked Finish on the final wizard screen and noticed a Sage installer (InstallShield) icon still on the taskbar. Hovering over it, I could see a "preview" of the final wizard screen (with Finish…
  • 2023 PU1 download

    Because of all the security issues with 2023 PU3, we are holding off on installing it until version 2024 is released. In the meantime, when I go to the Sage 300 download site the only available product update for version 2023 is PU3. Does anyone know…
  • SAGE 300 2022 ERP

    Hello SAGE community, I'm encountering some issues while setting up a new company on SAGE ERP. I have created the necessary databases for the system and company, but when I try to log in to SAGE 300, I'm prompted to activate Common Services 2022. However…
  • sage 300 license renewal Issue

    What is the benefit of sage 300 license renewal.
  • Sage 300 2020 PU3

    Does anyone have a copy of the Sage 2020 PU3? There is an urgent need to apply the PU3 for an old client.
  • New Knowledgebase portal

    Is anyone able to find old product updates in the new portal? I used to be able to go in and find Sage 300 2019 PU 5 for download, for example. We still have clients on versions older than 2021 that will need PU's for those versions.
  • web screens

    Hello I am new to sage and we need to install web screens, I have read the installation in the manual and well it's very short and does not lend to much information. Before coming here I have searched google and youtube for any installation tips and…
  • Sage 300 Canadian Payroll January 2023 Tax Table update

    Does anyone know when the January 2023 Tax Table Update will be released?
  • Sage 300 2023.1 update error

    Anyone else getting this error with PU1?
  • Localized resources aren't available

    Hi, I have client using Remote Desktop Server, with Sage 2022 PU3 installed. The SharedData folder resides on a different server (Sage app server - used for web screens access). After installing PU3 on both servers, users sometimes get the message …
  • What Sage 300 2022 program screen ID is ZX1000?

    What Sage 300 2022 program screen ID is ZX1000? On one customer site, when logged into Sage 300 2022 PU2 Advanced as ADMIN, the Help/Current users - Show Screens option sometimes shows ADMIN is in AS9010 Desktop and ZX1000. As far as we know, user ADMIN…
  • Does PU8 update require for workstations to be re-installed?

    Hi, we are planning to update our system. Does this update require for workstations to be re-installed? Thanks.
  • What is the latest Product Update for Sage 300 Version 2021?

    There was an email from Sage circulated recently to all Sage 300 customers that says: Effective October 1, 2022, Microsoft® will disable Basic Authentication for email services. If you are using Microsoft online email services and already using Sage…
  • Sage changes to license verification to utilize a current Transport Layer Security (TLS)

    In reference https://www.sagecity.com/us/sage300_erp/f/sage-300-announcements/188386/important-information-regarding-sage-300 In the summer of 2023, Sage will be making changes to your license verification to utilize a current Transport Layer Security…
  • Anyone having issues with Sage 300 2022 Product Update 2 Installation

    Currently unable to complete the install of Sage 300 2022 Product Update 2 - the install shield keeps been suspended for over 40 minutes Gets to this point and no further: And the install shield: Any ideas on how to get past this?
  • Product Upgrade Release 2

    Is this for Sage 300 Construction?