• SAGE 300 and Cant Create Control:{620F9106-A660-470D-85EA-247ODEBED32}

    Has anyone see this error? Remote user trying to login to her workstation and run a Transaction Listing. The only thing Ive found (not exact code as in Subject} is to raise your screen resolution to 1024x768 oir greater along with font size being<=125…

  • Sage 300 2022 (PU1) Workstation clients - Random Database connection errors and terrible performance

    We have Sage 2022.1 on our server which is performing perfectly (on the server or through RDP with our VPN firewall). We've installed the Sage Workstation (WSSETUP), ran the Database Setup which created the ODBC and the test connection is fine. Hours…

  • Can Sage 300 web works with proxy (through Azure)?

    Hi all,

    I know that the Sage 300 web is a bit slow through VPN (by experience and have been discussed on Sagecity as well). I would like to know if Sage 300 can work with proxy through Azure, and how is the performance? 

    thank you

  • Sage Partner Portal - Timing Out

    Anyone else having issue on the Sage Partner Portal?  Keeps timing out and I don't see anything about a planned maintenance. Specifically under "Support" and searching under "Tickets".



  • Sage 300 2020 Order Entry Modules Lock Up

    Hello Everyone,

    For a number of years we have suffered this problem where all Order Entry modules lock up and every user is met with this loading bar. 

    But for other users who are using modules outside of order entry they have no problems. 

    We recently…

  • Sage 300 and scalability/load balancing

    Hi all,

    I am planning to have cloud server hosting for Sage 300. By standard, I will need 3 different servers which is for Application, Web application, and database. 

    Can we do load balancing for the Sage 300 web app or the database just to handle the…

  • Sage 300 Loses Connection to SQL Server Database

    We are using Sage 2022 that uses SQL Server 2012 as its database (fully patched with latest updates). Intermittingly it loses connection to the database and there appears to be on the surface no reason for this.

    We have checked out the usual culprits.…

  • Sage 300 Performance over LAN, WAN, and VPN

    I've seen a lot of discussion about Sage 300 performance on a LAN vs WAN vs VPN. We have traditionally run Sage 300 over a LAN with clients, server, and database all on the same network (client machines using 1Gbps network adapters).  When the pandemic…

  • Sage over VPN

    I'm new to Sage and all of our users tell me that it runs horribly over a VPN connection.  User with a laptop has Sage 300 client installed... when he runs the application in the office, performance is acceptable.  But when the user goes home and VPN…

  • Network issue

    Also, we have another network related issue. We have a PC on the network whose discovery mode is turned on already but other computers cannot see it in the network page. Any idea how to fix this?

  • Network path was not found while trying to access CentralPoint

    I am getting the error : The network path was not found while trying to access CentralPoint.How do I debug this issue?

  • Sage 300 2019 very slow connection to SQL database


    Upgraded a client to sage 6.6 and sql 2017. When users log in to Sage, the screen hangs on connecting to database and takes a while to establish connection. Once connected, processing is ok however report printing is again very slow. Ping test does…

  • We recently received an RFI for 1,500 Sage 300 users. Will it handle that many?

    We just received an RFI for our Ledger Manager product (it's a general subledger module developed in the Sage 300 SDK). They will have around 1,500 users and around a million transactions per month. Does anyone have experience with large numbers of…

  • Sage300 runtime / Database error Operation = Get

    Our Sage users constantly keep getting there errors throughout the day spontaneously 

    * Database error (operation=GET . error=****) [Microsoft] [SQL Server Native Client 11.0] Communication Link Fail. Please refer this error to your database administrator…

  • Sage 300 2016 (PU5) workstation PCs encounter "You do not have license" error

    Hi All,

    One of our client encounters the above mentioned error msg after we applied PU5 into their Sage 300 2016. Previously, they're using Sage 300 2016 (PU3) without the error msg.

    Client mentioned that the error msg will be prompted 4-5 times a…

  • Accpac.exe not opening - All Sage Applications blocked from Opening


    I am running Sage 300 Advanced Version 6.5 (2018 Edition) on a Windows Server 2016 Datacenter where the Setup is installed on the Local Server's Hard Drive and the client PC's (8 of them) have Workstation Setups installed on them with a shortcut…

  • Network Usage


    Does anyone know what is network usage/utilization of Sage 300 Client Desktop and also Web Screen, please share Thanks

  • Weak SSL ciphers

    As part of a security review, we were told to remove weak ciphers. However, once we removed TLS 1.0 and SHA1 ciphers, Sage 300 client application was unable to connect to the SQL Server database. Is there an official knowledge article on SSL ciphers for…

  • What is the recommended network speed to run Sage 300 running on Terminal server

    Good day

    What is the recommended network speed for sage 300 to run efficiently on a terminal server?

    i have a client who is experiencing slow performance on terminal server. they have 5MB per second

  • Sage 300 Extremely Slow after Product Update

    We recently did a product update sage 300 2014 PU4,  Server 2008 R2 and the system has been very very slow.

    Is there anything i can do to fix this? 

    or anything i can do on SQL server

  • Sage 300C Web Screens

    HI There

    Is it possible to use web screens on terminal server? All users will be logging onto a terminal server to access Sage 300 and just wondering what the procedure is on terminal server for web screens? 

  • Sage 300 RemoteApp Sessions Freezing

    One of our clients using Sage 300 2014 through RemoteApp on Windows Server 2012 has been experiencing occasional session freezes. It happens to several different users (the ones who work in Accpac the most), but not everyone.  It most often (but not always…

  • Is Sage 300 2014 compatible on Windows 10 workstation?

    Can someone please tell me if Sage 300 2014 compatible on Windows 10 workstation now?

  • Sage 300 2012 AP Job Related Speed

    I am experiencing speed problems during AP Job Related invoice line insertions on a very small site's workstations - each line on a single entry get slower and slower to process - by the 5th line this is already 15 seconds. Only one workstation does any…