• Sage 300 GL Posting with Withholding Tax and Net Payable Adjustment

    How can we achieve the following task: A supplier invoice of $115, with a withholding tax of $15. The objective is to ensure that when posted to the General Ledger (GL), the $115 reflects in the expense account, while also accounting for the fact that…
  • AR - Disable credit note entry

    Is there a way to disable the credit note entry for users in Sage 300
  • Documenting payments made outside of Sage 300 to vendor information

    I'm not sure if this will make sense, so please bare with me. I made a payment with our bank via ach to pay for a larger invoice. Is there a way to document this invoice in sage 300 and mark it as paid so that it reflects on the vendor profile? We don…
  • RECALL PO RECEIPT ENTRY

    Good day,i have processed the PO receiprt entry.without capturing the invoice number under the invoice tap,then i have posted it,so now i wanna reverse the po so that i can start from the biginning
  • Error on AP Posting from web

    I just installed SAGE 300 2024 with PU 1 but when I tried to post AP transaction from web side there is an error below but it's run well when I post it on desktop side, please help
  • Sage 300 ver 2023 - Module: Credit/Debit Note Entry - Err: Negative inventory levels are not allowed.

    Recently, we migrated to Sage 300 in its 2023 version. But we found a problem in the module. Credit/Debit Note Entry (PO1500) We received this mesange when introduce de Return Number Field:
  • How fix posting

    Invoices were created in AR and posted in the next period by error. Credit Notes were applied , but posted in the current period. In order to fix it, we've tried to use adjustment for Invoice - error that it is overapplied Adjustment to credit notes…
  • JOB RELATED INVOICE ENTRY IN SAGE 300

    Hi everyone, I am recently not able to enter job related AP invoices in Sage 300, but i can enter regular invoices. wondering how i can fix it. Thanks
  • customer pmt

    hello, a pmt which was posted to a customer's acct (batch posted) is not appearing on their AR statement. Does anyone know why this is happening and how to fix it? thank you
  • Database error (operation=GET-LE, error=105)

    Dear Gurus, I am using SAGE 300 Premium 2018. I installed and loaded SAMSYS, SAMINC and SAMLTD. I am at the General Ledger Module --> G/L Transactions, trying to browse Journal Entries. Whenever I scroll to the end of the entries, I will get this…
  • Error: Check Code 0 not defined in bank initialization file

    This error comes up when saving a Payment Batch - in a new company on an old version of Sage. No Payment batches can be saved. There is Check Stock for all the banks. Anyone have experience with this error or have any ideas of where else I should look…
  • ADDING A CUSTOMER RECORD

    We have just upgraded our client Sage 300 to Version 2022 and we have run update 4. When adding a customer, we are getting the message - Description: Internal error. Customer. Operation not allowed. Has anyone encountered this error? All responses…
  • Fiscal Year Errors

    Hello, We're having a problem on O/E Shipment Entry function and could anyone please determine what could be the cause? Is it related to license expiration? Error message: "Invalid input. Cannot determine the fiscal period for Shipment Date. Enter…
  • Payroll Not Posting - Check status not updating

    Hello, I'm new to payroll processing in Sage 300. I'm having an issue trying to post the payroll for the last pay-cycle of 2023. I print the checks out, but their status is not updating to printing, and when I try to post payroll, it says that I have…
  • Tax class - Tax authority circular error

    Can anyone tell me how to correct this? I can't see what the problem is, but now I can't bill anything in Sage. Description: Tax information for customer XXX is invalid. The corresponding authorities do not match those found in tax group ON. Please…
  • Control of non-stock items

    Hello, We have a repair department where we have lots of non-stock items. Is there a way in Sage300 to be able to keep track of those items? We don't want to consider them as inventory items. Thanks,
  • Vendor pay and deduct

    Hello. One of our vendors wants us to do a pay and deduct from a PO Invoice when items are short shipped. We have been short paying based on the receiving receipt so that our inventory is correct, but that does not work for them. How can we add the information…
  • AP Batch Invoice has been posted, but it didn't push an invoice into the payment. How do I get the invoice to pushed into the payment section?

    AP Batch Invoice has been posted, but it didn't push an invoice into the payment. How do I get the invoice to pushed into the payment section?
  • Sage 300 Order Entry - Disable the 'Do you want to Print' dialog after posting an order

    Is there a way to disable the 'Do you want to print:' dialog box after posting an order?
  • AR errors

    A credit note was created and the system automatically generates a credit note number but an error batch was generated with the message CN00ABC already exists. Why would the system generate a credit note number which already exists?
  • IC TRANSFER

    I am running Sage 300 2021 An IC transfer was done to move an item from one location to another. The transfer document posted as completed and the end of day run as well. However I Can not seeing the item coming out of one location and not going into…
  • Pending order in order entry

    Is there a way to see if, when entering a new order, the customer has pending orders in the system? For example, I start to enter an order for customer 1234 and SAGE let's me know this customer has other order pending in SAGE. I'm using SAGE 300 …
  • how to "unlock"/"release" a credit note for applying to an invoice?

    Normally in Sage 300 when we create and post credit notes in AR, we can apply the credit note to a customer's invoice the next day. We created and posted a credit but on the following day it's not available to apply against an invoice nor does it show…
  • Batch date in Sage 300 is previous than the prepayment

    In October I applied a payment received as a prepayment. When I offset the payment I accidentally put Batch date as September, but the receipt date the same as the payment (October). My question is if it will affect the month end in September and October…
  • eCards in SM

    Can anyone identify if eCards get rolled once a work order is marked completed or only after posting entries? Also, are you able to roll eCards multiple times a day? Thanks, Amanda