Hi Angel_,

Thanks for reaching out. Did you ever find an answer for this issue? If you are still looking for guidance, please let us know and we can try to point you in the right direction or suggest some resources or next steps.

Warm Regards,

Erzsi

Hi Erzsi_I,

Thanks for your reply. I did not found the answer for this issue.

Ok, sounds like you have strong experience with Sage 300. Do you have access to an active Sage 300 partner? Happy to forward your details on to the Sage 300 Development Partner team if so as they offer support for integrations and the API.

For direct assistance from the Sage 300 DPP team you'd need to be registered as an active partner in your region of Malaysia. Here's some details on the sign up process. Believe I may have found an account related to your email but not linked to being a partner account.

Thanks for your information.

We have access to the active Sage 300 partner, but we didn't subscribe to the DPP.