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Current Users

Check the Show Screens box

So that will show me the users that have A/P Payment Batch List screen open? Not necessarily who what the specific batch open. However this will narrow down the list of suspects. Will see about logging those specific users off or asking them if they have that batch open. 

This means the only way to unlock a batch is too log users off the system? We tried to get all users out of that screen but the error still persists. Now we are going to try to  kick all users out of the system. 

If you get stuck and want to find out if there are still users actually accessing AP screens, RDP into the App/File server -> goto Share and Storage Managements -> Shares -> select your Sage share and select Open Files.  This will show all the paths users are accessing including any users who have application files open in A/P.  If you have third-party add-on's such as Orchid DML, also check those users have exited the Orchid app from the Task Tray.  Finally if you have web users you can stop the App Pool for Sage 300 related websites.  Good Luck...Cheers Tim