Sage 300 2014 Payroll Update Will Not Install

I am attempting to install the Sage 300 2014 Payroll Update and there are no user on the system and I have disables the Apache Tomcat and All the other Sage 300 services, but the update will not load because it says someone is in the system.  I also checked open files to make sure no one had a Sage 300 file open and there were no files open.

Any Ideas