Sage 300 AR Credit Card Receipt - can't post

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I have an AR receipt entry with a cc charge that has been settled but the receipt entry will not post.  The charge was applied to two invoices.  Before the batch was posted, another entry was made to those two invoices with a credit note applied to them.  So AR receipt kicked the entry out as an error.  The invoices are now showing as paid from the credit note, but I can't post the receipt entry.  Help!

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    Just delete the entry and re-enter is as unapplied cash.  If you are using the same things we are, that is all we do.  Make a note on the account what the unapplied cash is for.  Or do a refund of the credit card payment and it will net to zero, since the documents are now paid twice.

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  • 0

    Just delete the entry and re-enter is as unapplied cash.  If you are using the same things we are, that is all we do.  Make a note on the account what the unapplied cash is for.  Or do a refund of the credit card payment and it will net to zero, since the documents are now paid twice.

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