Sage 300 AR Credit Card Receipt - can't post

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I have an AR receipt entry with a cc charge that has been settled but the receipt entry will not post.  The charge was applied to two invoices.  Before the batch was posted, another entry was made to those two invoices with a credit note applied to them.  So AR receipt kicked the entry out as an error.  The invoices are now showing as paid from the credit note, but I can't post the receipt entry.  Help!

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  • 0 in reply to Jay Converse Acumen

    Document IN304074 for customer ALO001 is already fully paid/applied.

    This is because she did an invoice entry for a credit note to the same invoice and posted that batch.  She gets this when trying to post the credit card receipt batch with the cc charged.  But we manually settled the credit card batch and now this entry will not post.