Sage 300

Am trying to send post request to sage API concurrently where by many requests are sent at once. I got an error 'Record Conflict {en-us I/C Options. Record has been modified by another program' and debug .Net debug pop up Everything work fine…

Hi Folks We have moved on to a new database. Our Day End processing for the first 3 weeks deleted the PO batches in the GL. The result is that the transactions did not hit the Clearing Account which is our normal process. The invoices are then processed…

Hello, Once a GL Batch is posted. Is there a way to just reverse on entry within an already posted batch? Thanks, H

We have a problem when doing credit memo. We accidentally created and posted 2 credit memos to the same invoice, both are full amount credit. What is the correct way to process? Thank you very much for your help.

Hi, Is there a way to reverse a Bank Transfer done in Bank (and I don't mean doing another bank transfer to reverse it). Thanks! Helen

Hi, We tried to enter a Serial Number (example C12345), but get a <<Mask has not been entered>>. However, when we enter a SN without the <<C>> in front, it works. I check the IC Mask Structures, but Segment Type is All Characters (see below). Anyone…

Hello, We have a serialized items in IC which we need to reduce the quantity. However, we see there is quantity on hand, but it in status unavailable. Any ideas why? Thanks! Helen

Hi All, I did an AP vendor number change. I now receive this error 2147417848 Automation error The object invoked has disconnected from its clients. How do I fix this as we no longer can access this vendor? I did a AP vendor number chan…

Hello, When printing the Aged Trial Balance, the adjustments we did for bank charges during the AR Receipt entry shows on the ATB without any amounts. How do we remove it from showing in the ATB (I know we can unselect Adjustment when printing the ATB…

Hi, Is there a way to copy a JNL Batch (not with the recurring entries)? Best, Helen

Hi, When doing a Prepayment in AP Payment Entry, is there a place to put the bank fees? Best, Helen

Hello, For a same supplier, we sometime have different tax group depending on where it is shipped. Can we have two or more tax group for the same vendor? If yes, how. We don't want to create a new code for the same supplier. Thanks, Helen

Hello, Does running Optimize Inventory create a Journal Entry? Thanks,

Hello, We need to create location for non -stock goods (meaning we will not count them in inventory count). I saw we have Physical and Logical. Does Logical means if I print an inventory count, it will not show as a location to be counted? If not, how…

Hello, Is it possible to set up a vendor with 2 tax codes? If yes, how do I do it? I check AP Vendor and Invoicing tab and I am only allow to put one tax group. Thanks, Helen

Hello, On the PO Invoice Entry, we need to add a line for Freight. However, we are unable to add a line for the freight. We try the Additional Costs, but it is associated to a vendor. How do I add a line in the PO Invoice Entry? Thanks! Helen

I am creating a macro to make an AP Invoice batch from a spreadsheet. It works great but when I go to mark the batch as ready to post sage claims "Batch 6463 is currently locked by another user. You will not be able to set its status to Ready To Post…

Hello, As we are preparing for our year end inventory, I have several open shipments for future ship dates in early 2022 that will not be invoiced before we begin inventory. I know once a shipment is created, the units are depleted and the units have…

Hello, One of our client is facing the below error message when trying to delete or cancel a Shipment entry in Sage 300 with lot number already assigned. Your advise on how to delete or cancel entry will be highly apricated. Error message: Description…

Can't post a batch, it is showing you can't post to future date.

I entered and posted an AP adjustment. Now I realized that I need to reverse it. Can you help me?

I'm using Sage 300 online. A payment was entered as unapplied cash in the wrong customer account. How do I correct this and put it in the correct customer account. The payment was from November 2019 and was seen now under the wrong customer account…

My bank rec is telling me a cheque was cleared in sept - sept isn't posted yet - and that cheque shouldn't be cleared. When I go to mark it as o/s instead of reconciled it doesn't find the cheque Help! anyone know how to fix

I posted a batch on A/R however that batch had errors. the problem is that i applied the money to the invoices and later on without relazing i gave a credit to one of the invoices that i orignally applied the money. how to fix that error batch? can…

Hi, we are getting this error randomly when accessing or posting GL batches. Used to get fixed by updating AWS. Now it happens with the latest version of AWS.