Hi
I have a client who is running Sage 2018 Pu 2 windows server 2019
I have installed the web screens, and run the portal.
As soon as I access the web screens I get this. I can confirm the web licence is activated.
I am wondering if the fact that sharedata is mapped to \\server123\accpac$ , would this be causing the issue?
I read that
- Sage 300 cannot be installed with a UNC path or mapped drive for the Program directory or shared data directory when using web screens. Check the registry path. Reinstall using a local path for the programs folder. Note: If a UNC path or mapped drive was used, the Sage.CNA.WindowsService will not have installed. If the shared data path using a UNC path, the error HRESULT E_FAIL will appear when loading the web screens login page. Edit the path in the registry to use a local drive.
Any thoughts
Thanks