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smchenry

Loading Sage 300 2022 Webscreens on Sage CRM 2021 R2 server Error with Windows Process Activation Service (WAS)

Posted By

I am testing a Sage 300 upgrade from 2019 to 2022. After doing the upgrade (this is on our Sage CRM server running webscreens) I am now getting the message: Windows could not start the Windows Process Activation Service service on Local Computer. Error 50: The request is not supported. I've found instructions to try replacing the machine.config file with the default data, but that didn't work either. Has anyone come across this before or have an idea of what I can do to fix it? Thanks in advance.

Best Regards,
Scott McHenry

  • 0

    so a bit more information. I reloaded a snapshot from right after my CRM upgrade 2021 R2, and then stepped through each step, checking IIS, WAS, and CRM Login after each change...It seems to be related to .NET 4.8 having an issue installing. I am now trying an offline installer for it to see if I can load it and then test to see if functionality comes back or not.

  • 0 in reply to smchenry

    In IIS are all of your application pools stopped? I have had this issue in previous version with webscreens being installed. Something to do with samesitecookie but removing these lines from the c:\windows\system32\inetsrv\config\applicationhost.config fixed the issue. Back it up first of course. Lines are:

    <system.web>

    <authentication mode="Windows" />

    </system.web>

    Remove all 3 of them.

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