Negative QTY on S/O in IC Location Details

Lately we have been seeing more examples of seeing a negative qty on Sales order when looking at Location Details.  IC Integrity check will fix it eventually, but in the mean time it can screw up a few things and I'm just trying to pin down where/why it's happening.

Anyone have some examples of where I can check and watch for what might be happening?  Maybe someone cancelling a QTY on a shipment or something?

Thanks in advance.

  • There was an undocumented feature in an older version that would cause this when a line item was deleted from a SO, this was fixed in a PU.
  • in reply to 49153
    do you have a link to a discussion on this at all? we are on 2014 PU3
  • in reply to Mike Cook
    No - it's buried somewhere in my 20 years of experience. I don't think it was on 2014 though, it was an older version.
    Run the IC data integrity with the fix option and then monitor it.
    Do you have any 3rd party products? Service Manager also nuked OE data at some time.
  • in reply to 49153
    we have a bunch of 3rd party stuff. All Sage verified though like Tairox, Inter Entity Transactions and such...

    If there was something in the past about it, I'll use the Alert Server to create an alert to look for deleted lines. If that's what the actually culprit is, then I will just have a training situation on my hands as I don't think there is a way to stop a deletion of lines (except after a first shipment).

    Thanks for the pointers. I'll start with this path as see if it helps. I know things can happen from time to time, I just seem to be seeing it more often lately so wanted to nip it in the bud if possible.
  • in reply to Mike Cook
    Good thinking.