Sage 100

Please help!!! Very simple VI job has been in use since 2015, maybe earlier. But within the last year, we have had at least 3 incidents, and want to make sure that if user forgets to populate this column of the AR cash receipts excel template, the record…

How do you record a wire transfer from a customer in AR? In AP there is the selection drop down for Wire Transfer, but not in AR. I read if we use ACH/Credit Card, it doesn't post to BR. So do we use Cash and if so, how/where do we enter the long 15 digits…

Hi, I'm doing an analysis of credit card fees, with the intent of beginning to charge my Net 30 customers a fee for using a credit card to pay their invoice. I doubt it's possible, but is there some sort of report, or series of reports, I could run that…

When we had Sage installed, all of our customers were imported into the system. When I start to type in the 'Customer No.' field, a drop-down menu appears with predictions of those customers. However, when I add a new customer, I have to click the magnifying…

I am getting an error message while trying to import AR_InvoiceHistoryDetail records into Sage 100 2021 from Sage 100 2018. Error #112 Keyed File Error (Record Key Size Invalid), I got an error during month end close about an open invoice in the system…

Hi, I run a net sales report from AR explore=>customer history invoices view. I use the invoice total minus sales tax, which gives me the net sales for that period. However, this number does not tie my income statement number. My June net sales total…

I have a customer that has a large credit on their account. They haven't been ordering very much, so they want me to pay out the credit. How do I cut a check for an AR Credit Memo? We are using Sage 2015.

A prepayment was incorrectly made, and due to some confusion was also entered in negatively so it shows up as a positive number in the aged invoice report. Is there a way to delete a PP or reverse it? This is on the A/R side. Thank you.

We had a customer use a third party to pay for invoices. They asked for a dummy credit we could send them so they could zero out invoices on their account. To do this, I was instructed to create a prepayment (as a positive amount) and then a credit…

I have a customer that has about 10 different divisions in different states. I received a few checks today , and while applying payments i accidentally over received in one account. So now that account shows -$239.40 , however i need that to be transferred…

If AR Options Apply Changes to Repetitive Invoices is set to prompt then when you enter a new customer in customer maintenance with a ship code you get a message "Do you want to update repetitive invoices?". Why would this message come up on a brand new…

Hi, I have several customers with special requests regarding the sending of their invoices (mail, fax, e-mail to specific parties, etc). We created memos that pop up during Sales Order Entry. Unfortunately, that department doesn't always remember to…

Hello, Our company recently upgraded from SAGE 100 2017 to 2018, and we have an employee who is trying to do Statement Printing. He reported that the field "AR Rep Code" is no longer under the Selections area on the Statement Printing panel, while it…

Hello I have a question regarding a prepayment that was entered under the wrong account and now the customer under the correct account was invoiced how do I apply that prepayment to the correct invoice?

When I create invoices from sales orders through the Invoice Data Entry screen, I update the Ship Date field to the actual ship date but the ship date field on the printed invoice is blank. How do I make the ship date print on the sales invoice?

I would like to change all our AR customers to the default sales tax code. Under AR/Utilities/Global Customer Field Change/Main, there is an option listed to do just that, but it is grayed out. Must I select something else to make it available? We have…