• Crystal error when running reports

    Fresh install of Sage 100. I ran the installer as domain admin as well as the WksUpdate Standard file. I have already tried reinstalling the software over 5 times and verified all necessary files were present in the C Drive file path. Is there any other…
  • Are First and Last Names needed for printing or eFiling 1099s?

    I thought I read a post about this, but now I cannot locate one. When we have Vendors with SSNs, like in this ABC Vendor below, we expect the First Name and Last Name fields to be filled out, but they are not: Of course we get this message, which…
  • Full Inventory Inventory List w/filters

    Hello fellow Sagers! Happy Holiday's or Merry Christmas! I need a report that shows all inventory items WITH "Inventory Cycle" and "Active/Inactive" status displayed. I have years of incorrect inventory items/status modifications that were entered and…
  • Work Ticket Printing Error

    There are 2 buttons designated to printing the pick list and also the work ticket. When clicking on the Pick List print button it allows us to print the pick list with no issues. However, when trying to print the Work Ticket we are met with an error …
  • Printer not activated Sage 2022 - Normal fix not working

    Hello. We upgraded from Sage 2020 to Sage 2022 and we are receiving the usual printer not activated or can not process lock files, etc. Error 30, etc. We have seen this and resolved many times by going into PL_Advancedoptions_UI and uninstalling and reinstalling…
  • Purchase Order Printing

    When I print the purchase order it does not show the item description on the purchase order. How do I fix it to show the description on the purchase order? Thanks
  • Sage 100 ERP 2013 - Printer not activated, error code -30

    Hello, At my company, I'm seeing an odd error for just one user - we're all using the same server through thin clients - rather than individual computers. "Printer not activated, error code -30" This has just surfaced and I'm unsure which route…
  • Trial Balance Report "Hangs" for a specific customer selected?

    Hello, We are having an issue with the AR trial balance report. If we run this report without specifying a customer, and leave the Customer Number field set to All, the report runs fine. However, we have a specific customer we want to run this report…
  • Invoice total and Final balance due on AR invoices don't match

    Hello everyone, I'm hoping someone will be able to help. Our AR invoices have an additional section at the bottom, beneath the Invoice Total, showing payments/credit/discounts applied, with a Final Balance Due. That way, once someone pays the invoice…
  • Silent ODBC on terminal server

    Hi All, I am struggling with this issue. Everything I read says it should work this way but it does not. Client is on Sage 2017 Standard. I created a report that uses a silent connection. It is 64bit and I have set it up as a System DSN. Works fine…
  • Unable to Verify SMTP Connection -- GMAIL

    Good afternoon, I have searched all related topics and am still having issues with setting up paperless office emailing. I am using a GSUITE SMTP Relay. I have used Captcha to allow access to apps, as well as allowed access to less secure apps…
  • AP Check Printing Causes "Sage 100 System Stopped Working" Error Message

    Sage 100 ERP 2015 Update 4 We have multiple companies. When printing the weekly AP checks for all companies ONLY ONE COMPANY gets the "Sage 100 System Stopped Working" error message. This is a regular error message that happens every week, but ONLY…
  • 5-4-1 Payroll Forms Atrix "did not recognize form type: ACA Affordable Care Act" "Vendor code missing from command line"

    When processing forms in PAYROLL [5-4-1, 5-4-2, 5-3-9] Opened 5-4-1 Federal Forms Received Error: "did not recognize form type: ACA Affordable Care Act" Aatrix window loads but NO FORMS ARE VISIBLE FOR SELECTION -ran forms update, forms updated…
  • Job Cost Report Showing Mark-Up Labor and Contractor's Fee

    We have been looking for a report that will show the total job cost including labor cost at the marked up rate and contractor's fee for bid and time & materials jobs. Is there a report that will show those numbers? The only ones I have been able to find…
  • Payroll deductions

    Deductions are automatically calculated but at times when an employee is on vacation, deductions are not calculated for that week for that employee. They are entered manually next pay period in addition to the automatically calculated deductions. What…
  • Business Insights Reporter Wizard Payroll Hang

    I am trying to create a new report through the reporter. When I give the report a name and choose where it will be in the reports it puts me to the next screen where I should select a template (Landscape, Portrait, Shipping Label.) At this point no matter…
  • MAS90 and Excel 2013

    Can I use Excel 2013 with MAS90 version 4.5? We are upgrading to the current Sage 100 version, but I need to replace my computer before that is scheduled. Thanks for your help!
  • 8900: A DirectLink error has occurred during the ConnectToFinSysEntity procedure

    I have tried all of the suggestions in the KB article, I have reinstalled, applied SP12, tried different users, permissions, different workstations, XP Pro, Win7 Pro, Win8 Pro, Win2k8 Terminal Server, Win2k3 Terminal Server. Nothing seems to work. The…