• Exporting Invoices from Customer Inquiry to Excel Produces a Date in the Amount Field

    Hello, We are attempting to export all invoices for a specific customer from the Invoices tab of A/R Customer Inquiry using the Excel button. However, the output in Excel produces a date in the Amount column for all invoices. How can we fix this issue…
  • EXPORTING TO EXCEL- TAKES ME TO AN UNLICENCED EXCEL

    Hi, We are having trouble exporting reports and Listings to Excel, because it opens a unlicenced excel. We recently changed to 32 bit, but didn't help. Anyone can help?
  • No longer able to Import Data into Excel

    Across our network users have previously been able to run the data query as explained in the Sage article https://support.na.sage.com/selfservice/viewdocument.do?noCount=true&externalId=51308&sliceId=1&noCount=true&isLoadPublishedVer=&docType=kc&docTypeID…
  • VI Job HS Record Failure (All lines have not been distributed)

    I'm running into a problem with an import job from Excel where the VI Job passes in Test mode but not when executed. If there is more information needed please let me know and I will try to get it. Keep in mind that I was not fully trained in this…
  • "index was outside the bounds array" error

    i got this error when i was trying to import from sage to excel "index was outside the bounds array" any help? thanks
  • Still Having VI Importing Issue

    Hello, I am still having an issue with imported product item numbers being skipped. I do not know what could be causing this as I have successfully imported 250,000+ items with the same number scenarios. Has anyone else had this issue and if so, how…