• Crystal error when running reports

    Fresh install of Sage 100. I ran the installer as domain admin as well as the WksUpdate Standard file. I have already tried reinstalling the software over 5 times and verified all necessary files were present in the C Drive file path. Is there any other…
  • User is unable to print from Sage 2022

    A user of ours has recently been set up on a newly refurbished device. Device is on Windows 11 While logged into Sage 2022 they can drill down to specific location but when trying to print or preview the get the following alert "The database login…
  • Import Error

    I am receiving an error message when clicking on any template in the task scheduler. Here is what happened. How it happened: Library Master > Task Scheduler > I ran IMPORTITEMS (worked great until I put all the imports into script). It has been…
  • Sage 2018 and Fixed Assets 2023

    Just upgraded Fixed Assets to 2023 for a client and they are still using Sage 2018 (in the process of upgrading to 2023 just waiting for a new server) and now they cannot print in Sage or in Fixed Assets. Getting this error. Report file C: ProgramData…
  • 32bit/64bit Switch Utility

    Has anyone managed to run the 32/64 bit switch utility on Windows 11? Getting the following error: error # 0x80020009 Description: <NewObject Error:90> Setup will now terminate Currently running Sage 100 2021 (Version 7.00.4.0) 32 bit on WIndows…
  • Record: 0039359 missing from WORSDT.SOA

    We are using Sage 100 Standard ERP 2013 (Version 5.00.4.0) / SAGE 100 ERP Issue detail: when I click on Work Order -> Work Order Transaction Entry (Snapshot 1) -> it asks for the date and once I enter the date and click OK -> I get an Update Interrupted…
  • Error Message when using Delete/Change Items

    I am getting this error message when I am going to rename these items. Has anyone every encountered this? I've never seen it before.
  • Printer not activated Sage 2022 - Normal fix not working

    Hello. We upgraded from Sage 2020 to Sage 2022 and we are receiving the usual printer not activated or can not process lock files, etc. Error 30, etc. We have seen this and resolved many times by going into PL_Advancedoptions_UI and uninstalling and reinstalling…
  • I am getting an error message while trying to import AR_InvoiceHistoryDetail records into Sage 100 2021 from Sage 100 2018. Error #112 Keyed File Error (Record Key Size Invalid)

    I am getting an error message while trying to import AR_InvoiceHistoryDetail records into Sage 100 2021 from Sage 100 2018. Error #112 Keyed File Error (Record Key Size Invalid), I got an error during month end close about an open invoice in the system…
  • Error 107 during Sage 2021 migration

    We have a client that is currently on Sage 2016. They have Scanco and Mapadoc. We have installed Sage 2021 on a new server with Product Update 2 and Scanco. At the end of the Migration we receive an Error 107. Once you click OK it closes out. We are able…
  • Record is missing from "{filepath}\MAS_SYSTEM\SY_LockFileInfo.M4T"

    Hello, We are getting this error on one user's computer whenever they try to receive goods, and it pops up sporadically whenever they close out of other modules. I cannot find anything for this error, the similar error that is posted about frequently…
  • error #47 substring reference out of string in Sales Order

    we are attempting to delete a SO. we have successfully done so to other SO but this one item gives us an error #47 Substring reference out of string and we are unable to do anything.
  • Sage 100 ERP 2013 - Printer not activated, error code -30

    Hello, At my company, I'm seeing an odd error for just one user - we're all using the same server through thin clients - rather than individual computers. "Printer not activated, error code -30" This has just surfaced and I'm unsure which route…
  • Sales Orders are disappearing during the "get EMV" process

    This is happening after our sales associates are done creating the sales order and have already clicked the EMV button, and swiped the card, then when the go back to click the "Get EMV Pmt" button, the sales order is gone. The credit card processes fine…
  • Payroll version 2.20.0.0 error 60

    Employee maintenance, tab 4 "taxes". How do I correct this? Thanks.
  • Can't Add New Product Codes in Item Maintenance

    When we enter a new item code into "Item Maintenance," it used to create a new product in the system. However now when we enter a new product code, everything goes blank, but it says "NEW" right by the Description (as it would do before). Everything else…
  • Two separate errors: Sales Order Batch Authorization (oScript.UIObj error, and 'Referenced statement invalid')

    Hello, We have been having issues with Sales Order Batch Authorization. Nothing errors out until the final step where accounting actually tries to process the credit cards .Here is the first, which I'm unfamiliar with: The second one, I have…
  • Trial Balance Report "Hangs" for a specific customer selected?

    Hello, We are having an issue with the AR trial balance report. If we run this report without specifying a customer, and leave the Customer Number field set to All, the report runs fine. However, we have a specific customer we want to run this report…
  • "The integrate to bank rec is required" error.

    I am currently doing Period End processing for my company, and have successfully completed it for our active company. However, we have an old company we still do maintenance on in SAGE, and while I was trying to change the Fiscal Period in GL I receive…
  • TMP files not deleting automatically, disrupting reports.

    Hello everyone, I'm the IT admin for a small company that uses Sage 100 2017 Advanced. We upgraded to a new server in October and installed the new release on the server and workstations. I'm not very familiar with Sage itself, so pardon me if my question…
  • Sage 100 works, and then it stops working. No valid servers found or Sage 100 ERP is not set up properly

    We have Sage 100 installed on a remote desktop server. It's been working for a couple of months, now every 2 or 3 days, the Sage 100 client stops working and I get one of two errors. It says either "No valid servers found" or "Sage 100 ERP is not set…
  • Unable to Verify SMTP Connection -- GMAIL

    Good afternoon, I have searched all related topics and am still having issues with setting up paperless office emailing. I am using a GSUITE SMTP Relay. I have used Captcha to allow access to apps, as well as allowed access to less secure apps…
  • RE: General ODBC Errors (Pass Through Queries) in Access 2016

    Update to this, might be helpful to others. Uninstalling Microsoft Office Update KB3115501 solves the issue (at least for Office 2016). This update, according to MS website, is supposed to allow import and export date to dBase. Hoping MS resolves the…
  • Trying to do anything in Fixed Assets gives me this error "The F/L module has not been set up for company. Do you want to set up the module now?"

    This module used to work fine but suddenly stopped working a couple of months ago. When I go into company maintenance the module is active???? We have 2 companies set up. Our system admin states that if we go into our company and then try to access the…
  • AP Check Printing Causes "Sage 100 System Stopped Working" Error Message

    Sage 100 ERP 2015 Update 4 We have multiple companies. When printing the weekly AP checks for all companies ONLY ONE COMPANY gets the "Sage 100 System Stopped Working" error message. This is a regular error message that happens every week, but ONLY…