• Positive Pay Export for Union Bank

    Has anyone created a Positive Pay Export for Union Bank or any bank that requires the detail record to be on two separate lines? Here's a sample of the output file Sample data transmission payee positive pay Input format 908123456700002000720312070000029375…
  • Making a customer inactive

    I want to make a customer inactive. When I try I get this When I click details I get I know that this job is completed. The job is marked as “Complete” under job status Clearly I am missing something. What do I have to do to the Job or the…
  • Credit Card Reversal

    Hi. How do I reverse a credit card transaction? I've already followed the steps thru the invoice data entry filed but I am told I need to process a void thru Paya Exchange? I didn't think we had a Paya account. Help! Becky
  • Recalculate Costs on Purchase Orders

    Is there a way to Recalc Cost on a PO similar to the Recalc Price function on SO? We have many open POs in our system where we need to update line item cost to new vendor cost based on price increases. Those new vendor costs are uploaded to the SKU, so…
  • Shipping data entry sending items in multiple packages with packing list for each package

    We have a client who has a customer who wants a packing list for the items that are in each box shipped for the order and not the whole order on the packing list. Does anyone have a similar issue?
  • serialized items are showing as available but they have been invoiced

    We are showing a serialized item on hand and available, but it was sold in November 2021. History shows the item was received and sold, with no further movement on this serial number It's still showing on the Inventory Valuation Report - item in…
  • Period End Process - Current and one future period understanding

    The current period is 11-2021, but when I tested to change the accounting date to 1/5/2022, the box message said 1/5/2022 does not fall within the current and one future period for the module (10/1/2021 to 11/30/2021). I expect the current and one future…
  • How to reverse AP check/electronic payment against 1 of 2 invoices

    We are on Sage 100c Advanced v2019.2 We electronically paid 2 AP Invoices with 1 E-payment. The second invoice should not have been paid against this vendor. When we go to reverse payment, the total amount can't be changed to reflect only the 1 incorrect…
  • Move AR Cash Receipts Entry to a different batch possible?

    On occasion we need to move one or more cash receipts entries out of the existing batch, into its own batch. Currently the only way I know to do this is to view the existing entry, open a new batch and manually recreate the entry in the new batch, before…
  • Announcing the release of Sage CRM 2021 R2 in North America

    With a range of sales, marketing and service modules that give end-to-end visibility of data and processes, Sage CRM enables customers to make better informed business decisions based on accurate information. We are pleased to announce that we released…
  • Need support for quarterly and year end closings. Sage 100 with Job Cost

    We are network cabling contractors using Sage 100 with Job Cost and lost our Sage 100 support person. We have a CPA, but need someone for quarterly/year end closings. Located in Orange County, CA near John Wayne Airport. Any referrals would be appreciated…
  • Reverse Auto Check Reconciliation

    Hello, We began using the Auto Check Reconciliation utility in Sage 100. We imported a list of cleared checks from our bank, with the account number, cleared date, and amount. We proceeded with the auto reconciliation, and now we need to completely…
  • Stu:Post-Completion OPT and resident alien status

    Good day: We have a Resident alien employee who is Stu:Post-Completion OPT. Although he is set up as a resident alien, I do not see where he can be set up with an F1 status. He is exempt for Medicare and SS but those liabilities are still being deducted…
  • Paid invoice not showing in transactions or history

    I have discovered that I have some invoices that have been paid, but the invoice is no longer showing up in transactions or history. The payment is there though. I'm not sure what happened but it puts my expense GLs out of balance. What could have happened…
  • Cannot prevent posting to prior period in Subsidiary Modules if General Ledger is open for that period

    I have several clients that have this issue and found an updated KB article on Sage's website. The article was originally created in 2015, but it was updated in 2020. Is Sage still working on the issue? When will it be resolved? Cannot prevent posting…
  • AR credit that needs to be paid out

    I have a customer that has a large credit on their account. They haven't been ordering very much, so they want me to pay out the credit. How do I cut a check for an AR Credit Memo? We are using Sage 2015.
  • RECIEPT OF GOODS INVOICE - SAGE 100

    For some reason quite often when i do a receipt of goods invoice a few days later the invoice shows for $0 with lines "0" invoiced. I do multiple invoices in batches and i always make sure that the quantity being invoiced matches what we received and…
  • Reverse a Prepayment

    A prepayment was incorrectly made, and due to some confusion was also entered in negatively so it shows up as a positive number in the aged invoice report. Is there a way to delete a PP or reverse it? This is on the A/R side. Thank you.
  • Reverse posted prepayment and credit memos

    We had a customer use a third party to pay for invoices. They asked for a dummy credit we could send them so they could zero out invoices on their account. To do this, I was instructed to create a prepayment (as a positive amount) and then a credit…
  • Period End Processing

    Looking for a definition of what happens during period in all modules. Which files are purged, what files are changed, etc. Where can I find that? I looked on Sage's KB and found it for AP, but no other modules. Thank you!
  • in use by another user_Manual check and payment entry

    Hello, Nobody use below t ransaction (#A000815 N ). But Sage100 said 'Record(A000815 N) is in use by another user' as shown below. I would be grateful if someone let me know. Thanks!
  • VI PO Receipt of Goods both Lot and Avg items in the same receipt

    I'm trying to recreate PO Receipt of Goods from history. I can't seem to import to a PO where 10 lines are lot distributed and 1 line is not. What field can i add to distinguish between them?
  • Moving an overpayment from one customer to another

    I have a customer that has about 10 different divisions in different states. I received a few checks today , and while applying payments i accidentally over received in one account. So now that account shows -$239.40 , however i need that to be transferred…
  • EDIT SO INVOICE AFTER "BATCH IS CLOSED"

    Hello , We are new to using Sage 100 and have a few questions . After our sales people process a sales order we then go into Shipping data entry and then print the invoice. At the end of the day , we then update the register. My question is , how…
  • Upload budget for 2021 and I have not done this before Sage 100

    I have to upload Budget 2021 I did not how to upload my CSV file ?