• How to record a wire transfer in AR

    How do you record a wire transfer from a customer in AR?  In AP there is the selection drop down for Wire Transfer, but not in AR.  I read if we use ACH/Credit Card, it doesn't post to BR.  So do we use Cash and if so, how/where do we enter the long…

  • Invoice total displaying as zero

    The total is displaying as zero in Invoice Data entry

    I've written the script for the extension amount as follows. Can you pls clarify which column should be used to store the total?

  • Invoices not showing in customer maintenance

    Hi Team, 

    Can someone kindly help me with displaying the invoices in the customer maintenance section? 

    It appears in the data entry for invoices but not in the section for customer maintenance.

  • Serialized device floating in limbo.

    I was in the middle of Transferring two Serialized Devices from one Warehouse to another. While in the middle of this sage crashed. Now when I go back in the devices still say they are in the same warehouse but they are not available. How do I fix this…

  • Period End - multiple years need to be closed

    I have a situation where Period End Processing has NOT been done in over 10 years. I am trying to get things cleaned up. Is there a way to close multiple years without having to close out each module for each period for over 10 years? That would be 120…

  • WIP was turned off and it affected our GL postings. Is there a way to fix these without looking at each S/O Journal?

    Currently we use payroll for expensing the labor expense on our setup.  There was an automatic offsetting journal entry that would zero out the expense for the labor transactions added to an S/O.  When WIP got turned off the offsetting transaction for the…

  • Sage 100: Announcing Sage 100 2021.0-2021.3 Program Fix LM7010T

    The fix addresses an issue where Bank Feeds checks are not matching Sage 100 checks when downloading Bank Feeds transactions in Bank Reconciliation, Check, Deposit and Adjustment Entry.

    Download Sage 100 2021.0-2021.3 Program Fix LM7010T

  • Delete or reverse a JE

    I am new to Sage and need to delete a couple JE's that were in the previous (March) period-I have figured out how to reopen the period- however only 1 or 2 have deleted-the others tell me that they can't be deleted until all information is removed from…

  • How can I verify where items are committed? Sales Orders/Backorders/Etc.

    My company manufactures products that we categorize by Lot #. As an example, I have an item with Lot # ABCD that we delivered into Sage 4,143 bottles. Of that Lot #, I can confirm that 3,628 have been invoiced and sold, leaving 515 left, which is exactly…

  • How do I enter account Partner_Account Number on Sage University as the website does not have an option to update it?

    Hi All,

    I have placed an order for a course on Sage university but the system is not allowing me make the payment. Hence, we reached sales customer service via email and they reset the same and asked us to try and purchase the course again to redirect…

  • 100E - Sage 100 - Object Interface Course Purchase Issue


    I purchased the above mentioned course on Sage university but I was not able to access the material as the payment was pending.

    Also, I got a auto mail from sage informing that one of their sales person will contact us for payment part, but I haven…

  • Positive Pay Export for Union Bank

    Has anyone created a Positive Pay Export for Union Bank or any bank that requires the detail record to be on two separate lines?  

    Here's a sample of the output file

    Sample data transmission
    payee positive pay Input format

  • Making a customer inactive

    I want to make a customer inactive. When I try I get this

    When I click details I get

    I know that this job is completed.

    The job is marked as “Complete” under job status

    Clearly I am missing something.

    What do I have to do to the Job or…

  • Credit Card Reversal


    How do I reverse a credit card transaction? I've already followed the steps thru the invoice data entry filed but I am told I need to process a void thru Paya Exchange?

    I didn't think we had a Paya account.



  • Recalculate Costs on Purchase Orders

    Is there a way to Recalc Cost on a PO similar to the Recalc Price function on SO?  We have many open POs in our system where we need to update line item cost to new vendor cost based on price increases.  Those new vendor costs are uploaded to the SKU, so…

  • Shipping data entry sending items in multiple packages with packing list for each package

    We have a client who has a customer who wants a packing list for the items that are in each box shipped for the order and not the whole order on the packing list.  Does anyone have a similar issue?

  • serialized items are showing as available but they have been invoiced

    We are showing a serialized item on hand and available, but it was sold in November 2021.

    History shows the item was received and sold, with no further movement on this serial number

    It's still showing on the Inventory Valuation Report - item in question…

  • Period End Process - Current and one future period understanding

    The current period is 11-2021, but when I tested to change the accounting date to 1/5/2022, the box message said 1/5/2022 does not fall within the current and one future period for the module (10/1/2021 to 11/30/2021). I expect the current and one future…

  • How to reverse AP check/electronic payment against 1 of 2 invoices

    We are on Sage 100c Advanced v2019.2

    We electronically paid 2 AP Invoices with 1 E-payment.  The second invoice should not have been paid against this vendor.  When we go to reverse payment, the total amount can't be changed to reflect only the 1 incorrect…

  • Move AR Cash Receipts Entry to a different batch possible?

    On occasion we need to move one or more cash receipts entries out of the existing batch, into its own batch. Currently the only way I know to do this is to view the existing entry, open a new batch and manually recreate the entry in the new batch, before…

  • Announcing the release of Sage CRM 2021 R2 in North America

    With a range of sales, marketing and service modules that give end-to-end visibility of data and processes, Sage CRM enables customers to make better informed business decisions based on accurate information. 

    We are pleased to announce that we released…

  • Need support for quarterly and year end closings. Sage 100 with Job Cost

    We are network cabling contractors using Sage 100 with Job Cost and lost our Sage 100 support person. We have a CPA, but need someone for quarterly/year end closings.

    Located in Orange County, CA near John Wayne Airport. Any referrals would be appreciated…

  • Reverse Auto Check Reconciliation


    We began using the Auto Check Reconciliation utility in Sage 100.  We imported a list of cleared checks from our bank, with the account number, cleared date, and amount.  We proceeded with the auto reconciliation, and now we need to completely reverse…

  • Stu:Post-Completion OPT and resident alien status

    Good day:

    We have a Resident alien employee who is Stu:Post-Completion OPT.  Although he is set up as a resident alien, I do not see where he can be set up with an F1 status. He is exempt for Medicare and SS but those liabilities are still being deducted…

  • Paid invoice not showing in transactions or history

    I have discovered that I have some invoices that have been paid, but the invoice is no longer showing up in transactions or history. The payment is there though. I'm not sure what happened but it puts my expense GLs out of balance. What could have happened…