• Incorrect Direct Deposit Information Showing Pay Stub

    Incorrect direct deposit account information is showing on several employees' pay stubs. However, the ACH file reports the correct account information. These employees have multiple direct deposit accounts. However, not all employees with multiple direct…
  • Handling for Gift Cards

    I have a client that is going to give their employees gift cards. Has anyone set gift cards as an earnings code? What tax rule did you use? Did you do it as a separate payroll? Thanks, Suzanne.
  • Need support for quarterly and year end closings. Sage 100 with Job Cost

    We are network cabling contractors using Sage 100 with Job Cost and lost our Sage 100 support person. We have a CPA, but need someone for quarterly/year end closings. Located in Orange County, CA near John Wayne Airport. Any referrals would be appreciated…
  • Payroll Auto Pay - Salary pay amounts different by pennies - since 2.20.3 install

    Since installing 2.20.3 payroll update, we are noticing a difference in the amount being paid to a salaried employees via the auto pay option. This is happening for multiple employees not just one. For instance, 9/30 pay was 2562.50 now 2562.49. No…
  • Seeking Improvements for Capturing PTO

    We're seeking to improve and streamline our PTO tracking process for our biweekly employees. At present, these employees or their supervisors email me with the dates they took (or will take) PTO and the amount of hours (4 or 8). I then plug the hours…
  • Social Security Tax incorrect for Emergency Paid Leave

    Ran a test with a client this morning and found that the Social Security tax was incorrect for the Paid Leave. They were paying an employee for 72 Regular hours and 8 EPSLS hours. They have a Health Insurance CAF plan. It subtracted the Health insurance…
  • Payroll

    I am very new to Sage 100 and I do not really have someone to train me on how to use this software efficiently. My question is on job costing for payroll. Is there a setting that will allow the employees to have access to enter their time sheets without…
  • Has anyone had any issues with the latest payroll tax update?

    Our client upgraded to Sage 100 2019 and Payroll 2.19.4 on December 3. Ran their first payroll and, while some federal tax withholding amounts were different from previous payroll runs, none were outlandishly so. After installing the latest tax update…
  • Not upgrading v2016 for payroll consequences

    Have several clients that are resistant to upgrading to v2017 or v2018 for payroll. Besides not being able to install IRD's, and having to manually put in tax tables, what else will not be possible? Will they still be able to use Aatrix? Most of these…
  • Direct Deposit processing for clients

    I have a client that is a CPA firm that does payroll for multiple clients. They are having issues setting up the Sage 100 Direct Deposit service. Has anyone else in a similar situation used Sage 100 Direct Deposit service and had luck with them? Any suggestions…
  • Tracking Time

    We pay PTO for vacation & sick days. I want to track sick days separately but still pay it from PTO. When I put in "Sick" at 8 hrs at $0.00 rate, the record won't save because of the zero rate. How, if possible, do I get around this?
  • ACH file creation issue if 2 bank codes used in same check run in Payroll 2018

    Client was entering some manual checks in Payroll check run for bank code "C" and then creating some direct deposits using bank code "P". The ACH file is being created for bank code "C" instead of "P". Anyone else seen this?
  • Eligibility hours issue in 2018

    Client has a Time Off Code setup with a Rate Table. Rate changes on 36 and 120 months. Has "12" in the Eligibility HOURS field. Employee shows eligibility date of 02/28/2009 but still showing pre 120 rate. I have to change it back to 02/28/2008 to make…
  • Updated to PR 2.19, now Automatic Deductions not applying for VI imported records.

    Sage 100c Standard 2018 (Ver. 6.00.5.0) I updated PR to 2.19 this weekend. When I import time records through VI, using the same process I have been using for over 5 years, the employees Automatic Deductions are not being applied. In addition, the…
  • Manual Payroll Checks

    I found KB48078 article on "How to process a manual payroll check". The steps seem exactly the same as a normal payroll run. I do recall reading elsewhere that you can enter in a check number for an employee if a handwritten paycheck was issued to an…
  • Payroll Taxes - Reciprocity

    In Payroll 2017 and Prior, Reciprocity could be handled by making changes to the Tax tables (between state or local taxes) How do you recommend setting up reciprocity in Payroll 2018?
  • Time Card to Business Framework -- When is it coming out?

    That pesky Product Manager is at it again! We’ve been telling you since the 2018.0 release of Sage 100 and Sage 100cloud that we would be coming out with an update to the TimeCard module with the March 2018 product update. We released the March Update…