• How to record a wire transfer in AR

    How do you record a wire transfer from a customer in AR? In AP there is the selection drop down for Wire Transfer, but not in AR. I read if we use ACH/Credit Card, it doesn't post to BR. So do we use Cash and if so, how/where do we enter the long 15 digits…
  • automate - 300+ customers need to be autopay a few days after the invoices go out.

    I have a client that bills once per month. I want to export the customers that have a checkbox I created that states yes, along with that month's invoice balance to auto-pay credit cards. 300+ customers need to be autopay a few days after the invoices…
  • Cash Receipt Journal posted, did not run Daily Transaction Register. How to undo Cash Receipt

    Need to undo the Cash Receipts entry, but the Cash Receipts journal was posted. The Daily Transaction Register was not posted yet. Should we just finish the DTR and do a Reverse Cash Receipts entry or is there another way before the DTR is run?
  • Need support for quarterly and year end closings. Sage 100 with Job Cost

    We are network cabling contractors using Sage 100 with Job Cost and lost our Sage 100 support person. We have a CPA, but need someone for quarterly/year end closings. Located in Orange County, CA near John Wayne Airport. Any referrals would be appreciated…
  • Reverse a Prepayment

    A prepayment was incorrectly made, and due to some confusion was also entered in negatively so it shows up as a positive number in the aged invoice report. Is there a way to delete a PP or reverse it? This is on the A/R side. Thank you.
  • Moving an overpayment from one customer to another

    I have a customer that has about 10 different divisions in different states. I received a few checks today , and while applying payments i accidentally over received in one account. So now that account shows -$239.40 , however i need that to be transferred…
  • Cash Receipts Journal: Full amount is posted in General Ledger, but not to accounts?

    Hello, We had a strange event occur a few days ago. For one of our batches, the Cash Receipts Journal processed all of our checks except for the last 4 in the batch. However, the full batch was posted to the General Ledger, and the full amount shows…
  • Error 15: OS System command failed

    Hello, We are encountering the following error during cash journal printing. This happens on almost any cash receipt journal we try to print, I have only had one successfully go through. Help would be very much appreciated as I have no idea where to…
  • AR Invoice Balance did not update

    Greetings, Not sure if I can explain this clearly but our finance team is having a problem with receiving a payment and the transaction not updating correctly throughout Sage. If I look up the invoice in Sage, I can see the invoice has a balance of…
  • Credit memos and open invoices in SO module

    I created two credit memos in the SO module and noted that they should apply to two specific invoices. However, the invoices had already been paid. Now the customer wants to take these credits against a different invoice. When I go to cash receipts entry…
  • AR Cash Receipts

    We are on Sage 5.41, Can Multiple users enter a Cash Receipt at the same time with different deposit numbers???
  • Can I apply customer balances to each other?

    I have one customer with an open balance and another balance with the offsetting credit balance. Is it possible to do a cash receipt and apply the two customer balances together so that both customers balances zero out like you can in SAP? This is a really…
  • Salesperson Commission Report recognizing Bad Debt Writeoffs

    When I enter in a Bad Debt write-off using the Cash Receipts Entry, The commission on that invoice (paid on paid) is recognized on the salesperson's commission report. How can I write off an open invoice without the commission being recognized?
  • Is there a way besides using Visual Integrator to upload payment into AR Cash Receipts?

    Uploading payments into Cash Receipts without using Visual Integrator.
  • Cash Receipts

    I have an invoice for a customer that shows open on their account. They sent a payment. When I try to apply the payment to this invoice, it does not show up in the list of "select invoices" option. I deleted this batch and started over. I have restarted…
  • How to apply multiple checks to one AR invoice in same deposit?

    I'm a new user of Sage 100 ERP 2013 (v 5.00.8.0) and am trying to post cash receipts. I have a client using three checks to pay one invoice. I entered the first check fine, but when I try to enter the second check and apply it to the same invoice it says…
  • Customer short paid freight

    1. What do I do if a customer short pays freight? 2. How do I write off the amount not paid? 3. Do I need to associate something with a GL account? Thanks!
  • A/P Discount After Invoice

    Some of our vendors issue discount checks after we have received, recorded (and in some cases paid) the invoices that they are discounting. What is the best way for me to: 1) Receive the check against the vendor's account (rather than customer) …
  • Importing Cash Receipts

    Hi we are running MAS90 V4.5.4.0, I get a excel spreadsheet from customer, they supply PO#, check description, doc date, gross amt, disc amt, net amount paid. Currently someone manually enters into cash receipts, we have 1000s of entrys, the customer…