Items on sales orders that don't exist

We have several inventory items that say they are on sales orders, but those sales orders don't show up under that tab in Item Maintenance. How do we fix this so we can trust our system has the correct information?

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    Just wanted to add a related issue to this post. Issue we had was the quantity shown in the 'On Sales Order' column on the Inventory Stock Status Report differed from the total shown on the Open Sales Order by Item Report for the same item. Rebuilding the Sort Files (especially for SO & IM) and selecting the Recalculation option resolved the issue.

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  • 0

    Just wanted to add a related issue to this post. Issue we had was the quantity shown in the 'On Sales Order' column on the Inventory Stock Status Report differed from the total shown on the Open Sales Order by Item Report for the same item. Rebuilding the Sort Files (especially for SO & IM) and selecting the Recalculation option resolved the issue.

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