• Sage 2021 PU2, PR 2.21.3 Upgrade - Have to re-add Payroll Custom Reports with PII Wrk table from 2018/2019?

    Howdy - I have had 3 separate upgrades where the client is upgrading from 2018/2019 with fairly recent Payroll updates (2.21.1 and greater) to Sage 2021 PU2 with PR 2.21.3, and after data conversion, if they have any Payroll custom reports from the previous…
  • Can't find fields needed to recreate a PR report.

    I have a report from v2017 that utilizes the table PR4_EmployeeEarningDeduction. The documentation says that in v2019 the equivalent table name is PR_EmployeeDeduction. The problem is that the new table doesn't seem to include earning information, and…
  • International Employees

    We are currently migrating from Sage 100 2016 to Sage 100 2019 (PR 2.x). We have an International employee that in the 2016 version we would just put a dummy State code (we used IT) to not calculate or report taxes to any state. At the end of the year…
  • Importing manual checks into Sage 100 2018 payroll

    I'm trying to design a VI job to import manual payroll checks to assist with conversion from another payroll system. When I test it the log says all the records are importing successfully; however, when I actually try to import the data the header record…
  • Activation key claims to not include payroll when it does

    I had to reinstall a clients Sage installation and now it claims product key does not include payroll when it does. Also now more than one user can't be logged into Sage. What gives? Support assured me last night I was using correct key and they even…
  • Possible bug in 2018 payroll interface with the bank reconciliation module? Can anyone else confirm?

    Working on bank reconciliation and could not get it to work. Out of balance and rebuild sort files does not help. Calculated balance is exactly 2x off from the general ledger for the only payroll checks I have run so far. It appears the checks are being…
  • Loss of Internet while emailing pay stubs

    We lost our internet connection while emailing pay stubs. It is back up now. However, when I go into Paperless office stub viewer the pay stubs are marked with a "P" for pending. How do I resend the pending stubs? When I highlight a pending stub the electronic…