• Gmail Oauth Set Up Error

    We have a client that is trying to set up OAuth for their Gmail.  They are receiving an error when testing: "The Authentication process failed.  Status Code 404".  Their IT company has set up the email address but it appears they are missing something…

  • Cleaning up sy_griddefinition.m4t

    Has anyone come up with an easy way to clean up the sy_griddefintion.m4t?

    I'm working with a client that has a 50 user count and they have been using Sage 100/MAS90 for at least 20 years.

    Sy_griddefinition contains every rearrangement of data entry…

  • The SageLog≡Reserve file

    The system file named SageLog≡Reserve located in C:\Users\Public\Documents\GlobalSettings is at 1 GB.

    Can that be reduced or deleted?


  • SMTP Configuration Question

    We are using Sage 100.  We have some users that use the workstation app on their local machines and we have some users that connect to a Terminal Services box to run the workstation app.  I recently configured SMTP on the Sage server.  We require firewall…

  • Sage 100 OAuth Password Prompt...every time!

    I have a Sage 100 end users that is a long time Office 365 user for emailing Paperless Office Documents out of Sage 100.  I am in the process of moving them to OAuth (we are Basic still in our Live Companies).  I had their IT Group perform Steps 1 and 2…

  • Email Setup In Sage 100 - Question On Connectivity To The SMTP Server

    I have completed the email/SMTP setup on our Sage server.  From a security standpoint, we require IP addresses to be allowed through our firewall and to be whitelisted on our SMTP servers.  This has also been completed for our Sage server.  In testing the…

  • Sage 100 Premium 2021.3 company background colors stopped working

    I set the company background color last week and now they are all the same.  In Company Maintenance on the Theme tab I tried to turn it back to standard, then change back to classic and choose a new color, but it still isn't showing the background or frame…

  • Azure Virtual Desktop Remote App?


    I am trying to use Sage 100 2021 Advanced in Azure using Azure Virtual Desktop, I have deployed a server in Azure and installed Sage 100, I have deployed 2 session hosts and installed the Workstation client, when using the full desktop I open Sage and…

  • F9 can't read SY_Company.m4t file correctly

    We've been using F9 for a very long time, and sometime in the past couple of months it has been "working" in terms of allowing the F9 formulas in excel to work, but when one user (me) tried to do some additional F9 tasks (drill down), it only sees 2 of…

  • Sage 100 Advanced "Find File" Default Location

    Hello everyone,

    Kind of a random question I was hoping the community knew the answer to. We have a user working in the "Vendor Maintenance" section of Sage. She creates memos for invoices and attaches images to them as she creates them. Normally when…

  • Azure migration from MSP hosted 2019 VM

    Currently we have an MSP host a Server2019 VM where anywhere from 15-20 people log in to access Sage 100. I am looking to migrate it over to an Azure Instance. Are there any recommended instance types or configuration resources I can read into?


  • Sage 100 2021 Workstation won't allow swapping to classic view


    On a new install on a laptop, the Sage 100 2021 workstation will not allow the swap to classic view. Not entirely sure what I am missing, but we don't have this problem with any other computer.

    Typically, we would do this by going to the Launch32…

  • Cannot resize sage windows

    After an upgrade from v2017 Advanced to v2021 users cannot resize their sage windows. They attempt to and it appears like its working but it snaps right back to original size. We tried changing the screen resolution but that didn't work. Open to any suggestions…

  • Does Sage 100 2020 require MSXML 4.0?

    MSXML 4.0 had been installed on the server at some point during installation of Sage 100 2017. Does it still need to be installed after upgrading to Sage 100 2020? The issue is that the version is no longer supported and is a security risk.

  • Is it just me being haunted by Paperless Error -30 and -40? Happening even on current releases

    For customers who are on v2021 these paperless office type error messages continue to appear. It is most noticeable/problematic for any user where they are not a local administrator on their computer as that requires we pull in IT resources. 

    I suggest…

  • Sales Order Entry --> Customer Maintenance --> Paperless Office Settings Issue. No accept button.

    Using 100c Premium.  Having an issue where if a user accesses customer maintenance from the SO entry screen (either by customer number hyperlink or the 'customer' button in top right), then attempts to modify the customer's paperless office settings…

  • Increase Item Code Length

    Is there any way to increase the number of allowed characters for and Item Code in Inventory Management?

  • What can corrupt the Sage 100 folder

    I have a client that connects to Sage 2020STD remotely using an iPad, also a LapTop, which has a smaller screen resolution.

    It's seems those connections corrupt the Documents\Sage 100 folder.  The next time she logs into Sage, nothing happens afte…

  • Has anyone noticed the "Open with secondary company" not working in 2021 on an External Monitor.

    The right-click menu shows up, but it can't be resized and the "Secondary Company (XXX)" selection cannot be selected because the pop-up window is too small and the arrow won't stop there. Setup: Dell Vostro 7500 laptop with an HP V24i…

  • What CRM User to use during Sage Premium setup?

    During the Sage Premium setup, it asked for a SageCRM user and I have always used the sa user with no issues.  Can I set up a different user and what rights does that new user need to have to work properly? Are there written instructions to do this?

  • Sage 100 Application Server Startup

    Within the application server startup, what method or argument can be used to have Sage 100 application server "Start" when it launches. 

  • eInvoice Email Template Design?

    Does anyone know exactly what site you can modify the eInvoice email template?  I wasn't able to locate it at 


    and was wondering if there is a separate site I should be visiting.  Thanks!

  • VI Job to Update Auto-LogOff for users

    We want to efficiently set all but a few users to have their AutoLogoff set to "Y" and have a 60 minute Inactivity Timer. So I'm trying to run a VI Job to update the SY_User table to update the following fields: AutoLogoff, InactivityTime and UserKey…

  • Restricting system date in January...Sage allows me to use December 2021 date in January 2021


    Even though our settings say to "Restrict Accounting date to current and one future Period," I am able to set our system-wide date to 12/31/21 in January of 2021.  I am able to enter and update invoices in that future date. I do NOT want…

  • Sage 100 - Terminal Server Group Policy-Printers

    I haven't had a chance to try this myself, so thought I would ask.

    Sage normally loads printers during application startup.

    If we have printer resources defined, and those policies deny/allow the printer resources based on user credentials, does Sage…