• pdf not created correctly

    We have one workstation where we get this message on some companies but not on all companies, some companies work fine. Any ideas?
  • Sage PDF Viewer (Converter) will not work with Acrobat DC

    All of a sudden, when I try to view a PDF like an S/O invoice it will not open in Acrobat DC. If I change the default PDF viewer to Soda PDF it opens fine. I have uninstalled the converter and re-installed it, but same results. other machines work fine…
  • SY_ReportSetting no long has WorkstationName field version 2020

    What happened to field 20 WorkstationName -- it is in the File Layouts but not in DFDM.
  • Can you print a shipping label from sales order entry

    How can I print a label from Sales Order Entry with the ship to address? Thanks for any help.
  • Custom Payroll Reports do not work after upgrading form 2018-2020 std

    There are 19 Custom PR reports. Most fail with error 88 line 705 which has you check for enhancements - Followed those steps to determine it is not the enhancement. Problem is in connecting to old SOTAMAS90 KB 104971 Sage suggests rewriting the reports…
  • Sage and Gmail?

    Hi everyone, Im having some really odd behavior and Im looking for a bit of help. So after using the official Sage documentation on how to configure gmail and sage, it would appear that the email client is only sending 50/51 messages at a time in…
  • No A/P Month End Reports Found

    We're running the A/P month end process for the first time. However, there are no period end reports listed in the Period End Report Selection. These are the reports I expect to see listed How do I get the A/P period end reports to list in the…
  • Sage PDF Converter vs Sage 100 PDF Converter? Sage 100 ERP 2013

    I'm using Sage 100 ERP 2013 and I have both "Sage PDF Converter" and "Sage 100 PDF Converter" installed as printers. Do I need both? Is this causing any issues? There have been some issues with Paperless - "Printer not activated, error 30" Which…
  • Sage 100 2018 Check Printing Freezes

    Hi, I was wondering if anyone has encountered an issue in Sage 100 Advanced 2018. When a check is being printed through the manual check module, when the print button is pressed the module freezes. The only way to shut the module down is go through…
  • Sage 100 ERP 2013 - Printer not activated, error code -30

    Hello, At my company, I'm seeing an odd error for just one user - we're all using the same server through thin clients - rather than individual computers. "Printer not activated, error code -30" This has just surfaced and I'm unsure which route…
  • Unable to print to Paperless Office after update

    I just ran the lasted release for Sage 100cloud Standard 2019 and my Paperless Office has stopped working. It wants me to provide Output File Name. I have tried deleting the Sage PDF Convertor and the Amyuni drivers and reloaded the Convertor. I have…
  • Can't find fields needed to recreate a PR report.

    I have a report from v2017 that utilizes the table PR4_EmployeeEarningDeduction. The documentation says that in v2019 the equivalent table name is PR_EmployeeDeduction. The problem is that the new table doesn't seem to include earning information, and…
  • In Paperless Journal & Register Viewer, what does the "Updated" designation "X" mean?

    v2019.3. The help files only describe Y & N.
  • PR_EmployeeDocuments table is encrypted and can't access fields in Crystal Report

    v2019 Adv. Customer would like a Crystal report showing what email address is set up in Employee Maintenance/Paperless for Electronic Delivery. It may/may not be the same as the Email that is on the Employee Header. The PR_EmployeeDocuments.m4t is an…
  • Is there a way to find which custom report is linked to which Crystal Reports file?

    I'm looking to clean up custom reports before migrating from 2017 to 2020. Is there a report or database I can look at to see which custom reports link to which Crystal Reports files? Thank you in advance for any help.
  • Error code 30 PDF Terminal Server

    We continue to get "error code 30 printer not activated" on a terminal server 2018, WIN 10. We have manually installed the PDF converter with all boxes checked, and ran Regedit on HKEY_CURRENT_CONFIG\Software. We've turned off UAC and all users have read…
  • I added a bar code to a picking sheet form.

    One one computer, and on this computer only, the bar code shows on the preview correctly. However, when we export to PDF, the bar code are not displaying. The Azalea bar codes fonts were installed using an admin account. Any ideas are appreciated…
  • UFL U25idautomation.dll missing

    Ok, new to supporting Sage, so not that familiar with much; was just a user for 12 years. The ticket originally came in with this Crystal error when they tried to print a picking sheet. Fumbled through some web searches, and ended up finding the dll…
  • Picking Ticket and Invoices with mixed line items? Weird!

    Running MAS90 4.4. We've been getting this problem intermittently for some time, but more frequently of late. Customer information and Line items from sales orders previously entered (normally the sales order immediately before the present) are printed…
  • Update/Print Batch Page Margin Error

    I was recently put in charge of the backend of Sage without training, so pardon the probably easy question. I just had a user get this error when trying to update a receipt batch. Can someone point me in the right direction to fix it?
  • Do Sage forms somehow ignore Report Selection criteria?

    I have a request for a custom form code where, when printing an invoice batch, invoices with a specific terms code are omitted (without wasting a blank page). I tried report selection criteria, with a formula that 100% works fine (with no typos) and…
  • v2019 - Unable to cast COM object... error, with Preview only

    This is on my workstation, and I basically get the same thing on v2016, 2017 and 2018. (2016 and 2017 needed the config file from KB 86964 to actually produce the report results). Is anyone else seeing this (error, but the output is produced anyways…
  • The data area passed to a system call is too small

    Error when printing various reports. Sometimes a second attempt works. Sometimes I Preview the report then print it.
  • 1099 demo mode problem.

    Have tried replacing the sy_forms.... file in MAS_System. Tried uninstalling Sage 100 client and e-filing software. Any other ideas? This is Sage 100 2019 Standard PU2.
  • Sage FAS upgrade affects Sage 100 2016?

    FormerMember
    FormerMember
    We recently upgrade Sage fixed Assets from 2016.1 to 2019.1, today a users reported issues generating reports from Sage 100 2016, that's all the relevant changes that we have made recently. May Sage could be affected because of this?