• Sage 100 OAuth Password Prompt...every time!

    I have a Sage 100 end users that is a long time Office 365 user for emailing Paperless Office Documents out of Sage 100.  I am in the process of moving them to OAuth (we are Basic still in our Live Companies).  I had their IT Group perform Steps 1 and 2…

  • Email Setup In Sage 100 - Question On Connectivity To The SMTP Server

    I have completed the email/SMTP setup on our Sage server.  From a security standpoint, we require IP addresses to be allowed through our firewall and to be whitelisted on our SMTP servers.  This has also been completed for our Sage server.  In testing the…

  • Sage 100 Premium 2021.3 company background colors stopped working

    I set the company background color last week and now they are all the same.  In Company Maintenance on the Theme tab I tried to turn it back to standard, then change back to classic and choose a new color, but it still isn't showing the background or frame…

  • Azure Virtual Desktop Remote App?


    I am trying to use Sage 100 2021 Advanced in Azure using Azure Virtual Desktop, I have deployed a server in Azure and installed Sage 100, I have deployed 2 session hosts and installed the Workstation client, when using the full desktop I open Sage and…

  • F9 can't read SY_Company.m4t file correctly

    We've been using F9 for a very long time, and sometime in the past couple of months it has been "working" in terms of allowing the F9 formulas in excel to work, but when one user (me) tried to do some additional F9 tasks (drill down), it only sees 2 of…

  • Sage 100 Advanced "Find File" Default Location

    Hello everyone,

    Kind of a random question I was hoping the community knew the answer to. We have a user working in the "Vendor Maintenance" section of Sage. She creates memos for invoices and attaches images to them as she creates them. Normally when…

  • Azure migration from MSP hosted 2019 VM

    Currently we have an MSP host a Server2019 VM where anywhere from 15-20 people log in to access Sage 100. I am looking to migrate it over to an Azure Instance. Are there any recommended instance types or configuration resources I can read into?


  • JAVA zero day exploit

    I've been asked the question below by one client and was wondering if anyone else had been asked the same question. 

    Is there any known issue with SAGE due to the recently discovered Java Spring zero-day exploit?  Notes copied below for your conve…

  • Export/Import roles

    I have several companies running different Sage versions, mostly Sage100 Advanced 2020, trying to migrate over to Sage100 2020 Premium. I am trying to export the roles, any advice on how to do that, am I missing something obvious?

  • User Password Change Permissions

    What role tasks and permissions need to be assigned to allow users to change their own passwords?  I've selected Allow User to Change Own Password in Module Options, but they still cannot change their own password.


  • Sage 100 2021 Workstation won't allow swapping to classic view


    On a new install on a laptop, the Sage 100 2021 workstation will not allow the swap to classic view. Not entirely sure what I am missing, but we don't have this problem with any other computer.

    Typically, we would do this by going to the Launch32…

  • Cannot resize sage windows

    After an upgrade from v2017 Advanced to v2021 users cannot resize their sage windows. They attempt to and it appears like its working but it snaps right back to original size. We tried changing the screen resolution but that didn't work. Open to any suggestions…

  • Aatrix Form/Program Update Requiring Local Admin - Any Workaround ?

    I have a customer who just emailed me demanding a meeting to discuss how absurd it is that updating a form in Aatrix requires local administrator rights.

    She is, I believe, talking about the prompt that comes up at least annually when Aatrix tries to…

  • Role limits

    I would like to know if there is a limit on the amount of Roles that can be created.. can I create 100 Roles if I wanted to??

  • Does Sage 100 2020 require MSXML 4.0?

    MSXML 4.0 had been installed on the server at some point during installation of Sage 100 2017. Does it still need to be installed after upgrading to Sage 100 2020? The issue is that the version is no longer supported and is a security risk.

  • Is it just me being haunted by Paperless Error -30 and -40? Happening even on current releases

    For customers who are on v2021 these paperless office type error messages continue to appear. It is most noticeable/problematic for any user where they are not a local administrator on their computer as that requires we pull in IT resources. 

    I suggest…

  • Sales Order Entry --> Customer Maintenance --> Paperless Office Settings Issue. No accept button.

    Using 100c Premium.  Having an issue where if a user accesses customer maintenance from the SO entry screen (either by customer number hyperlink or the 'customer' button in top right), then attempts to modify the customer's paperless office settings…

  • Increase Item Code Length

    Is there any way to increase the number of allowed characters for and Item Code in Inventory Management?

  • What can corrupt the Sage 100 folder

    I have a client that connects to Sage 2020STD remotely using an iPad, also a LapTop, which has a smaller screen resolution.

    It's seems those connections corrupt the Documents\Sage 100 folder.  The next time she logs into Sage, nothing happens afte…

  • Has anyone noticed the "Open with secondary company" not working in 2021 on an External Monitor.

    The right-click menu shows up, but it can't be resized and the "Secondary Company (XXX)" selection cannot be selected because the pop-up window is too small and the arrow won't stop there. Setup: Dell Vostro 7500 laptop with an HP V24i…

  • What CRM User to use during Sage Premium setup?

    During the Sage Premium setup, it asked for a SageCRM user and I have always used the sa user with no issues.  Can I set up a different user and what rights does that new user need to have to work properly? Are there written instructions to do this?

  • Sage 100 Premium 2020 ( locking up


    First post here hopefully I am putting this is the correct location. We are having an issue were Sage is locking up. Then we will receive an error message SY_lockFileInfo.M4T Correcting missing key. Can someone please guide me in the correct location…

  • Sage 100 Application Server Startup

    Within the application server startup, what method or argument can be used to have Sage 100 application server "Start" when it launches. 

  • CheckDate Utility for Vendor Code 9 errors - eliminate tables

    Is it possible to eliminate tables that are checked from this Utility?

    We have a very large third-party table that the utility checks and it takes forever - any ideas?

    Thanks Jacquie.

  • Premium: Data files for XXX have not been converted. You must convert before copying

    Upgrade this week to  v2020.2 (PR 2.21), Premium (with DSD Multi-Currency and APS).

    When trying to refresh test company codes with fresh data we get the error.  I even tried creating a blank company code ZZY, with just CI and GL, and I get the same thing…