I have a customer who just emailed me demanding a meeting to discuss how absurd it is that updating a form in Aatrix requires local administrator rights.
She is, I believe, talking about the prompt that comes up at least annually when Aatrix tries to auto-update their program.
So far as I can tell this is more than just UAC and is requesting a local admin account for the update to complete.
If that’s the case, is there a workaround to this?
Congrats to all who have IT departments who still make users local admin ( or share the SA password on SQL ). Increasingly I find that IT is doing neither.
Sage seemed to fix the challenge for workstation sync which used to prompt for local admin login.
Any workarounds for this Aatrix prompt? ( other than making users local admins - even temporarily )?
Customer IT Departments push back against making users local administrators. In many cases, these IT departments are subject to annual audits and they simply cannot increase user rights without the very real risk that the issue comes up on audit. And should malware take over their local user workstations due to increased rights it creates an even bigger problem.
End users are incredibly frustrated because the 1099 process is a "one and done" that happens in the busy January month and frequently is processed under a deadline for completion and filing to the users/IRS.
Please, if there is nothing I'm overlooking, for the sake of our mutual customers I would request that this area be reviewed so that these updates could be completed without an end-user needing elevated rights ( even if just temporary )
