Record is missing from "{filepath}\MAS_SYSTEM\SY_LockFileInfo.M4T"

Hello,

We are getting this error on one user's computer whenever they try to receive goods, and it pops up sporadically whenever they close out of other modules. I cannot find anything for this error, the similar error that is posted about frequently is pointing towards the SY_WORKSTATION.M4T as opposed to this one pointing at SY_LockFileInfo.M4T

What could be causing this issue?