• how to link to remote SQL server / Sage Alerts

    We have just upgraded to Sage 2023 Premium, the SQL version. We use a remote database to store metadata about our items. When we were on an older version of MAS 90, we copied the table data from the remote server to a SQL server on our LAN. And we…
  • SY_State when added to InvoiceHistoryHeader duplicates the InvoiceNumbers? And it freezes the report when InvoiceHistoryDetail around 23K records.

    How come when I add SY_State to get the state name it duplicates the InvoiceNo from AR_InvoicehistoryHeader. The only field I use is StateName from SY_State. And when I add AR_InvoiceHistoryDetail it freezes the report around 23,000 records.
  • Crystal Reports 2016 error in custom report after Sage 100 2021.6 update

    First time in 12 years that the report I maintain is getting an error. Failed to retrieve data from the database. Details: s0000:[ProvideX][ODBC Driver][PVKIO]Data page header contains invalid record offset information. [Database Vendor Code: 109…
  • Conditional field suppression in Crystal Reports

    MN has enacted Safe and Sick pay that must show on an employees paystub. I have added this field and label to the DD stub but do not want it to print for employees that are not in MN. The hours are helfd in time off 2. How can I suppress this field from…
  • how to filter the date range on AR statement printing

    Hi, My client wants to filter the transaction date range within a specific statement date on AR Statement Printing Report. I tried to filter the date range using 'select expert' which set the between from to transaction parameter. If I press F5…
  • Crystal Report Balance Calculation Error

    Hello, In our current table " AR_AgedInvoiceReportWrk" has a field called balance however, it is not calculating the customer balance properly. If I create a formula the properly calculate the balance would it be: if {AR_AgedInvoiceReportWrk.Balance…
  • Crystal Report Formula

    Hello, I am hoping someone could assist me with a formula I'm trying to create. The UDF field I created for our users displays in numbers but I want to create a form that if the number displayed is x then it should display y. For example, "If {SO_OpenOrdersWrk…
  • Print Copies of Picking List According to Item Quantity Per Order

    Hello everyone, I created a picking sheet form to print out as a thermal label customized to a merchant's specification. The label has two unsuppressed sections (rest suppressed), Group Header SO_SalesHeader.SalesOrderNo and the Group Footer. The Group…
  • Crystal Report Field Edited Date

    I have two udf’s that are populated on the SO_SoDetail table, they are also printing on our pick ticket. How can I capture a date time stamp value for when that udf is edited (it’s a numerical value) and display it on the crystal report for the pick sheet…
  • Crystal Custom Reports not able to edit run time parameters

    Hi... When running custom Crystal Reports from the Sage menu or even in Crystal Reports, the run time parameter is not letting you edit the field or add new data to the field. Even the calendar widget for date parameters will not access. Is this something…
  • Is this possible for Select Expert?

    I have this in Select Expert and I need to also include a value that has no VendorNo {AR_InvoiceHistoryHeader.InvoiceDate} = {?Date Range} and {AR_InvoiceHistoryDetail.VendorNo} like ["0000833", "001????", "002????", "003????"] and {@Total Sale} >=…
  • Database login failed into Crystal KnowledgeSync

    Trying not to duplicate a question that has already been asked. I have a crystal report that can be run from Sage and interactively that does not use any work tables, but when attempting to run it from a KnowledeSync report in 10.5 version I get a Database…
  • Adding Weights of a Repeat Item

    Hey All, I am customizing our Bill of Lading (Picking Ticket) so that it will calculate and print the Net and Gross weight of each item on the ticket. I have just about everything worked out. Where I'm stuck is when there is an item that is repeated…
  • Created by User Code - Work Ticket WIP Reconciliation Report - Operations Management

    I am adding the Creator (2 or 3 initials of our team) of a Sales Order/Work Ticket on the WIP Report. It only comes up on part of the Work Tickets listed. I have tried to compare of what has hours applied, what has parts, etc. Is there utility I should…
  • Can you add a url to products so the crystal reports will export hyperlinks to our website?

    We'd like our quotes to display the product codes hyperlinked to their associated webpage on our website. Is there a way to do this with sage 100 and crystal reports? Seems like a very basic thing that should be doable.
  • Business Insights Invoice Number Repeating

    I created a sales history report in Business Insights Report Wizard using Invoice History. Objective is a total invoice amount including invoice number, customer number, customer name, invoice date, transaction date. However, the report repeats invoice…
  • Data File Structures class? Crystal Reports classes? Where did they go?

    When I started with Sage, I took several classes online - Data File Structures, Crystal Reports, etc. I can't find any resellers that offer these programs anymore and Sage seems to only offer X3 classes. Yes, I see the YouTube offerings but I am looking…
  • Crystal Reports QuantityDecimal formula for 2 decimal places

    What formula would be used in QuantityDecimal to set the number of decimals to 2? We need 4 decimals for qty for BOMS only, so would like all forms to only display 2 decimals. Thanks.
  • Crystal custom rpts after upgrade to 2021

    Getting database connection error on all custom payroll rpts after upgrade to 2021. Other custom rpts fine.
  • How can I add 'applies to invoice #' in Crystal Reports for customer credits?

    We had our system put in about a month ago(Sage 100 2021). When I go to make a customer credit in the Sales Order module, I can apply it to a specific invoice. But once I go to send the customer the credit, nowhere on the form is there a 'applies to invoice…
  • Schedule Crystal report

    Scheduled regular sage 100 rpts work well in task scheduler. Is there a documented way to schedule a custom crystal report. Posts I see are many years old so hoping there's an easier solution now. Have a involved rpt that takes a while to run while…
  • Custom Report removed in Report Manager still showing up as optional Report Setting

    I've been tweaking our AR Aged Invoice Report in Crystal Reports and have ended up with a few versions that I now need to delete. They are showing up as options in the Report Setting List. I've deleted them in the Reports Manager, but that had no affect…
  • Add a job cost related field to AR report in Crystal Reports

    I am trying to add the "JobDesc" field to our AR Aged Invoice Report so that we can see what job name corresponds with the invoice on the report. I'm a beginner in Crystal Reports, but here is what I've tried: In Crystal Reports designer, I created…
  • create new Sales Order form where lines print in correct order

    I need to create a sales order form for KnowledgeSync. I can't get the lines to print in the correct order. The standard sales order form created from the sales order work table has a "Group" that I'm assuming is what gets order lines to print as displayed…
  • User Defined Fields Data

    We use UDFs on our Invoices to populate fields with both product codes and lot numbers. If those items are already part of the products invoiced, all is good. If we have to manually enter product codes or lot numbers, we have a weird issue. I'll try to…