Sage 100

When using the 'new' feature that asks if you want to recall info from original invoice when creating a credit memo, I've noticed that it even recalls the GL account that the original invoice lines were driven to (Sales). Credit memos should be going…

PO was received in full but status shows it as backordered. We double checked and qtys ordered are exactly the qtys received. What causes this? How can I troubleshoot this? Things we have tried already: Increased each line item, save it and then…

Need to reprocess labeled product into a new FG item. How can this be completed? Currently we take bright product and turn it into FG labeled product. Pallet tags with quantities and lot codes are generated. We are taking two FG labeled product and…

A client has a few workstations (but not all) that freeze when doing this: PO Receipt of Goods batch, then updating, the program would freeze with a message screen of "MAS is not responding" with choices to close the program or wait for it to respond…

Dear concern, I am using sage erp 100. I accidentally deleted batch . Now can not post invoices. But these invoices hold items which are not available for sale. I want to cancel or delete these invoices. Please help me to solve this problem

I am trying to edit a purchase order to remove an item that the vendor no longer sells. However, when I go back into the PO I am receiving the following error message "Receipt of goods 007807 in batch is currently referencing this purchase order". I…

Hello Does anyone know what the root cause of this break between the SO and PO Lines. Since we upgraded to 2022 version (Sage 100 Advanced 2022 7.10.2.03 64 bit) This scenario has occurred on a frequent basis. I know how to correct it; however, we would…

While entering an order, my system went down. Restarted the computer and began entering the order. When I go to save it, I get a dialog box that states The Creation Date is required/The Creation Time is required. I restarted the computer again, and…

We are stumbling our way through Work Ticket implementation in the Production Management module with very little "specific step by step" instructions. Thus I didn't realize if I entered a quantity into the "Close" ticket screen it would process the quantity…

Hi there, I really hope you can help me with something unusual that has been happening here for the past month. We've been experiencing some issues with SO backorders. Normally, when we print the Pick Ticket and there isn't a sufficient quantity,…

Information pop up: You cannot change quantity ordered on a purchase order line attached to a work ticket chargeable line which has already been billed.

We make a part off a machine (sub assembly part) send it out to process and complete at the final part number. We want to record inventory receipt at the sub assembly level before it goes out to process. Can we use one work ticket or do we need two…

When processing an RMA for a customer where the item needs to be repaired, we typically need to send it back to the vendor for repair. I was just curious how other folks handle this scenario? Right now we choose the following actions for the item in this…

Hello, regrettably we are still using the legacy work order module. Is there a way we can prevent work order entry for items that do not have a bill of materials and/or a procurement type of make? Right now work order entry allows any item to be entered…

What are the best options for getting automatic entries for new Sales Orders? Looking to integrate orders placed through online sales and have them directly entered into Sage. Currently on 2020, but looking to update.

I entered an invoice in A/P, but assigned it to the wrong GL account. Do I have to void and reenter or is there a way to adjust the invoice?

When we enter an order, the line item is not pointing to the correct GL, example: For this particular customer the above should be pointing to 30000-07 for sales and 40200-09 for cost. See list below: Currently, all items are pointing to 30000…

Hello. Hoping someone can help with an issue we have been working around for some time concerning component boxes and kits. We are currently using Sage 100 Advanced 2022.1 (7.10.1.0) with Production Management Background: We sell kits but do not…

Do we have ability to charge restocking fees based on price net of prorated discount? thanks

v2022.2-PO receipt register qty * unit cost not giving the correct extension. Has anyone experienced this? It posted like this in the GL and if you look at the receipt history in PO it is this incorrect extension as well but on the po clearing report…

Have a client using the new option to recall an invoice when creating a CM and they are getting errors on kit component lines re "missing COGS account". In my testing, it appears that 4 fields are not being populated when pulled from history the same…

We private brand items for a customer and they have asked to return some items. I know how to subtract the restocking charge, but I need to subtract a fee for the time used to rebrand the product. I tried entering as a 'Miscellaneous Fee' and adding…

Good afternoon, I need help coming up with a way to correctly track Retainage and if Sage 100 can do so? Retainage is sitting in our A/R and skewing our A/R Turnover numbers. Is there a way to invoice retainage separately or track separately? Any help…

Is anyone aware of a setting we're missing.

Client on 2021 has a ROG listing where 3 ROG did not post to GL. They have a drill down on the ROG record pointing to the GL posting, but their receipts are not a part of it. I've checked the GL account, verified it's not DropShip, and it IS an inventory…