• Customizing "Ship to Address" Field

    Within the Sales Order ----> Sales Order Entry Module, I am trying to add some customized fields related to "Ship to address" within the button itself. (Shown Below) Is there any way to customize the Panel shown above?
  • Add On the Fly Ship to in SO Entry in V2022

    We just upgraded from Sage 100C V2019 in that version and all the others before we have been able to add on the fly ship to addresses. In 2022 it looks like someone thought it would be a great idea to remove that permission able item, either that or they…
  • Daily Sales Report

    I am trying to update my day but every time I click on the daily sales report in SO, it will not launch and crashes pvxwin32. The links file has been renamed to break our 3rd party connections with zero impact on the launch. Everything else in Sage run…
  • Deleting Old Sales Orders

    We have hundreds, if not thousands of old quotes that had an expiration date of 12/31/5999. I would like to start deleting these, but don't want to have to go one by one. I tried a few of the utilities in a test account, but I'm not having any luck removing…
  • Invoice printing full comments

    So we're seeing an issue with our SO Invoice Printing. I had done my research and quickly found that we cannot sett defaults for STANDARD forms, so I made a new report setting with the intention of setting the default to "Full Comments" however there…
  • Automatically Setting Ship Date a Month Out

    When creating a sales order, is there a way to automatically set the ship date a month away from today? I always seem to forget to change it and it causes a lot of problems with On-Time delivery. I was hoping there might just be a setting or something…
  • How to find the cause of variance between invoice total and the number on income statement ?

    Hi, I run a net sales report from AR explore=>customer history invoices view. I use the invoice total minus sales tax, which gives me the net sales for that period. However, this number does not tie my income statement number. My June net sales total…
  • Payments collected During time of Sales order not hitting GL Account

    I have noticed that for the month of March, no credit card payment that was ran at the time of the sales order has hit the GL code. This is odd because it only happened for the month of March. Any ideas on what could have happened and how to fix it…
  • error #47 substring reference out of string in Sales Order

    we are attempting to delete a SO. we have successfully done so to other SO but this one item gives us an error #47 Substring reference out of string and we are unable to do anything.
  • Sales Orders are disappearing during the "get EMV" process

    This is happening after our sales associates are done creating the sales order and have already clicked the EMV button, and swiped the card, then when the go back to click the "Get EMV Pmt" button, the sales order is gone. The credit card processes fine…
  • Sales Order

    H ow do you reopen a sales order that was closed during the invoicing process
  • What are the steps for the Sales Order process to Posting to AR? How is the AR PDF log created?

    Hi What are the steps to post a sales order through to AR? How is the AR pdf log created?
  • Customer Price Levels - Automatic change of Sales Order & Invoice Price Level when invoice becomes past due.

    Hi, I am hoping the SAGE community can help with this request. We have a standard wholesale price, say $10 for a SKU, and we have a range of price levels for our customers. If a customer has a price level of 20% off wholesale, the SKU would appear on…
  • Sales Order Entry: Payment tab unavailable for Check .

    Hi all, Currently, when using Sales Order Entry, when we use CHECK as the Deposit Payment Type under the "Totals" tab, the "Payment" tab has all fields grayed out and we can not access it. The fields under "Payment" are not grayed out if we use CREDIT…
  • Closing / Canceling Old Sales Orders

    Is there a way to close or cancel an old sales order, without deleting it or invoicing it? We would like to close a bunch of open orders but we would like to retain the history. I know that invoicing is an option but we also don't want a bunch of $0 invoices…
  • Sales Order / Back Order Updates

    Hope I am formatting this correctly. Running a back orders report for the month, I came across some inventory items that we for sure have in stock. Digging into the cause I found that data entry had manually entered some cancelled orders for one customer…
  • Generate Invoice from SO without Shipping Items - Down Payment Required

    We have some customers who are on credit hold. We require that they pay either a percentage of the order or the entire order before the items are shipped. How would we create an invoice from the sales order listing the items and their cost and then once…
  • Report for Expired Credit Card Authorizations on Sales Orders

    I've searched through various posts and cannot seem to find an answer to a simple, specific question. Hopefully, someone can provide some input. I have created a very simple Crystal report, using the SO_SalesOrderPayment table. I want the report to…
  • How to run a report for all MEMOs in sales order?

    We have added memos to our sales orders to indicate an action outside of Sage 100 is in process (a review by our quote department). I would like to be able to run a report to show all the orders that have this memo on them but I can't find a way to do…
  • Miscellaneous Items - Charges - Qty

    Hello, We are implementing some new charges for the new year and would like to begin using the Miscellaneous Items feature. I've set up my Charges and have tested adding them during a sales order creation on the Lines tab. Seems to work great, except…
  • How to handle trial

    We offer our customers free product trials. We only charge them if they decide to keep the product. What's the best way to handle this in MAS? Right now we create a sales order for the product but don't charge the customer. Then if they decide to keep…
  • apply discounts to several/all line items on sales orders

    I know that I can apply a discount on sales orders two ways: 1) per line item -- which reduces that sales amount directly (my company prefers this method) and 2) on the separate line item at the bottom of the invoice, which puts it into a separate GL…