We have the LM-Role Maintenance - Module Option - AR - uncheck the Allow Credit Limit Override so that the users cannot override a credit hold.

This has also effected our RMA users.

When they try to process an RMA for a customer that is on Credit Hold they get the Customer Credit History box (like in Sales Order) but when they click on OK (there is no Hold button) - the screen goes back to a new screen and they cannot enter the RMA.  How do they enter the RMA?

What am I missing here?

Any help would be appreciated.

Thanks. Jacquie.