I'm not sure how you are doing this, but you should be able to embed Chr(13) + Chr(10) for carriage return line feed.  Using the item business object that would look something like below (VBScript).  Keep in mind the length of the description needs to exceed 30 characters in length in order to be written as an extended description.

Set oItem = oSession.AsObject(oSession.GetObject("CI_ItemCode_bus"))

rVal = oItem.SetKey("NewItem")
If rVal>0 Then

    crlf = Chr(13)&Chr(10)
    rVal = oItem.SetValue("ItemCodeDesc$", "Line of text 1" & crf & "Line of text 2" & crlf & crlf & "Line of text 4")
    If rVal = -1
        ' extended description will be created when the write occurs 
    end if

    rVal = oItem.SetValue("ProductLine$", "CARD")

    rVal = oItem.Write()

End If

Hope this helps

E

Thanks Jepritch,

I am doing same thing using C#. and value we is  like 

String Desc = "Test Description Line1 \r\n Test Desciprtion Line 2 ";

  rVal = oItem.SetValue("ItemCodeDesc$", Desc )
    

Thanks but it's not working as extected.

Do a find and replace on \r\n to use what Elliott says.  Sage doesn't recognize "\r\n" as special characters... it's just text.

Kevin M can you please let me know what need to be replace "\r\n".

Worked great, thanks! word wipe