• AR and collecting money before Order is shipped

    Good Morning, So have a bit of an issue that we're trying to solve and not 100% sure on the best way to go about this. We recently transitioned into Sage Intacct on Dec 1st and everything has been going great, however, our CFO now does not like the…
  • Product in Shipping but no Sales Order To Review

    Hello Sage Community, Todays question is how to find order(s) in shipping that I cant find! In the image below, I have the part in Shipping and cannot find it!! I've reviewed numerous orders and shipping batches that are not updated yet, they are nowhere…
  • How to find a work ticket number by using the sales order number

    Hi! I have been using SAGE for the past couple of years now; I still cannot figure out how to find a work ticket number if I only have the Sales order number. Can anyone help?
  • Customizing "Ship to Address" Field

    Within the Sales Order ----> Sales Order Entry Module, I am trying to add some customized fields related to "Ship to address" within the button itself. (Shown Below) Is there any way to customize the Panel shown above?
  • Product Line in Open Sales Order Report

    As I slowly work my way through customizing our Sage 100 Advance instance, Sage City has been the greatest resource! Thank you all! I am working with the Open Sales Order Report now and stuck on suppressing some items in the report. The end goal…
  • Add On the Fly Ship to in SO Entry in V2022

    We just upgraded from Sage 100C V2019 in that version and all the others before we have been able to add on the fly ship to addresses. In 2022 it looks like someone thought it would be a great idea to remove that permission able item, either that or they…
  • COMMITTED ITEMS NOT ACTUALLY SHOWING ON ORDER

    Hey there I have an issue with an item showing that it is on sales order and its committed but we have no open sales orders with the item nor back orders. I'm also going to mention that we use multi bin and I can see that 7 are set in a warehouse but…
  • Daily Sales Report

    I am trying to update my day but every time I click on the daily sales report in SO, it will not launch and crashes pvxwin32. The links file has been renamed to break our 3rd party connections with zero impact on the launch. Everything else in Sage run…
  • Add Sales Order Lines in Shipping Data Entry

    I would like the ability to add new SO lines in Shipping Data Entry. Reviewing SO Options, Shipping Setup Options, and Shipper ID Maintenance, I don't see a setting that would allow that. Am I missing something or is there some other way to do it? I…
  • display separate quantities for each warehouse in item look up

    Hi there! I'm a fairly new Sage 100 user and work in a call center that handles sales for multiple warehouses. I get a lot of questions about the availability of products and in different sizes (which we use different item codes for). I would like…
  • Sales order ship date

    On a sales order if Quote is selected the Expire date is automatically changes to 30 days later - great is there a way to make the ship date automatically default to two weeks later then the order date when a Standard order is selected? If so where…
  • Deleting Old Sales Orders

    We have hundreds, if not thousands of old quotes that had an expiration date of 12/31/5999. I would like to start deleting these, but don't want to have to go one by one. I tried a few of the utilities in a test account, but I'm not having any luck removing…
  • SAGE 2020 Warehouse Negative Inventory

    Hello everyone, Does SAGE have an option to not allow inventory for warehouses to go negative regardless of the transaction type? We are running into issues with multiple warehouses. Thank you
  • Invoice printing full comments

    So we're seeing an issue with our SO Invoice Printing. I had done my research and quickly found that we cannot sett defaults for STANDARD forms, so I made a new report setting with the intention of setting the default to "Full Comments" however there…
  • Automatically Setting Ship Date a Month Out

    When creating a sales order, is there a way to automatically set the ship date a month away from today? I always seem to forget to change it and it causes a lot of problems with On-Time delivery. I was hoping there might just be a setting or something…
  • How to find the cause of variance between invoice total and the number on income statement ?

    Hi, I run a net sales report from AR explore=>customer history invoices view. I use the invoice total minus sales tax, which gives me the net sales for that period. However, this number does not tie my income statement number. My June net sales total…
  • Payments collected During time of Sales order not hitting GL Account

    I have noticed that for the month of March, no credit card payment that was ran at the time of the sales order has hit the GL code. This is odd because it only happened for the month of March. Any ideas on what could have happened and how to fix it…
  • Sage 100 2020 6.2.0.1

    How to delete a line item in a sales order invoice that has been pulled through from standard sales order. Sage Advanced 2020 6.20.0.1
  • error #47 substring reference out of string in Sales Order

    we are attempting to delete a SO. we have successfully done so to other SO but this one item gives us an error #47 Substring reference out of string and we are unable to do anything.
  • Error 88 Daily Sales Order Sales Journal

    We got this error while invoicing a batch of Sales Orders, which included both Net and credit card charges. Initially this process was started and got busy on a phone call, so when tried to finish after phone call this error came up. Ended up removing…
  • Sales Orders are disappearing during the "get EMV" process

    This is happening after our sales associates are done creating the sales order and have already clicked the EMV button, and swiped the card, then when the go back to click the "Get EMV Pmt" button, the sales order is gone. The credit card processes fine…
  • Sales Order

    H ow do you reopen a sales order that was closed during the invoicing process
  • Sales Order Entry Shipping Instructions are changed when the order ships

    We entered a sales order with FedEx Ground Collect and the customers account number. However, the invoice generated in the shipping batch shows Collect terms with a shipping charge and a UPS tracking number. I was told Sage changed this. Is that possible…
  • [New Order]… reducing the time to next screen

    Using Sage 100c 2017 v5.40 & CRM 2017 R2, I find it takes north of 22 - 25 seconds for the "Create New Sage CRM Order" screen to appear. It's not much but another 4 seconds after hitting the [#] button for Sage CRM Opportunity. I would like to work…
  • Sales Order Margin Calculation

    I noticed that the margin percent calculations in Sage didn't seem quite right so to test things I created a brand new average cost item. I gave the item a Standard Cost of $100. I then received in 100 units @ $100 each and then another receipt for 100…