• Downloading/exporting General Ledger Detail Reports - so slow

    It takes longer than I consider normal to run the GLDR, print to PDF, and export to .xls. Does everyone have a slow export? I miss my last job's accounting software that had instant GL downloads (smart lists in Great Plains). Is there a way to speed it…
  • Error 11 Can anyone shed some light on how to correct?

    We have an user that is moving parts around on several bill of materials. He is consistently receiving this message. Often after the message is received the items behave oddly, such as not being able to delete or modify. When we try to delete or modify…
  • input/output error SY_Session.pvc

    We are getting multiple occurrences of this error (multiple lines and multiple processes) on Windows 11 machines (like the Windows 10 posted linked below). I have research a lot of things but this keeps happening. Any assistance or ideas? Did the…
  • EBWS/Sage Zip Code/Default Country Code Issue

    We have completed an upgrade from 2019 Advanced PU4 to 2023 Advanced PU2 but are having issue with bringing in CAN country zip codes. Ebusiness web services/Sage appears to be appending USA in front of all CAN orders as that was set by Sage as the default…
  • Item renumbering running crazy slow

    We have 370 items to renumber that have history. They are taking 6 minutes each. We are using Premium version of Sage 100 so we are looking for a faster solution. Isn't there a SQL based option for this?
  • SAGE 100 adv 2022 service not running but application will run just fine

    Hi One of my clients is having an issue with 2022 running as a service but running as application is fine. does any one have any suggestions
  • Can't see credit card numbers

    Why on one pc suddenly the credit card number is masked? Just the last digits show on that pc no matter who logs onto it. All the other pcs show the full number so we can verify it. (The person entering the card is not the same as the person running…
  • Windows 10 22H2

    Are there any known issues with Windows 10 22H2 update and Sage 100?
  • Sage 100: Only crashes on my login and only on one computer.

    Experiencing an issue where my login crashes while no one else's crashes sage. Works fine on other computers. Made new login account copying my own and it crashes too. Issue only starting happening this morning. Worked just fine yesterday. I removed…
  • Fixed Assets

    Running Sage 100 Cloud 2019. I have not previously used Fixed Assets. When I try to run it a message tells me it isn't installed but it is in the list of installed modules in Company Maintenance. I can't find a phone number or website to get help. IDK…
  • Paperless Office Slow

    We are experiencing extreme lag when posting Journal and Daily Transaction Registry. This has slowed significantly in the last couple of months and would seem to be tied to Paperless / Adobe PDF. Our Test Company environment without paperless office is…
  • Sage 100 - Incorrect system date for 2 users

    I have 2 users experiencing an odd issue. Occasionally when they login to Sage 100 2022 the system date at the bottom of the screen shows a date from 2015. They log out then cannot get logged back in so they reboot and sometimes that fixes the date issue…
  • Read line items for a specific Invoice order without using a loop for every order.

    using (DispatchObject soObject = new DispatchObject(pvx.InvokeMethod("NewObject", "SO_Invoice_bus", oSS.GetObject()))) { soObject.InvokeMethod("nSetKeyValue", new object[] { "InvoiceNo$", strRefNumber }); int rt = (int)soObject.InvokeMethod("nFind…
  • An Error has Occurred. While running Sage. not a Sage Error

    Has anyone seen this kind of error? Any suggestion for a solution?
  • SAGE 100 2020 closes on login

    Hello everyone, We are running into an issue where at random 2-3 users a day are not able to login to SAGE. They enter their passwords and the screen flashes and the closes. I've noticed that the module date is somewhere in 2015 when I catch a glimpse…
  • Sage 100 2021.1 slow module opening

    The slow performance within a module that I complained about last month seems to be cured by rebuilding the search index, but performance when opening a screen (eg. item inquiry) is quite a bit slower than 2018. (old thread: https://www.sagecity.com/support_communities…
  • Sage keeps closing

    We have 6 different computers running Sage 100 . On my computer only, Sage will close it's main page and I'm unable to continue working unless I close out and sign in again. Again, this only happens on my computer. I don't have to be doing anything specific…
  • New Sage 100 2020 Advanced Installation - Poor Performance

    We're in the process of upgrading from Sage 100 2017 Standard to Sage 100 2020, and while I'm not clear on the details (the accounting guys take care of that) based on our license we apparently were able to acquire Sage 100 2020 Advanced free of charge…
  • Sage Advanced vs Premium

    We are planning to upgrade Standard to Premium based on the assumption that Premium is comparable (or not much slower than) to Advanced in terms of data input and reporting speed. Standard is very slow and painful to use, so our team needs better performance…
  • 10 second lag at invoice history

    We have recently experienced a 10 second lag when trying to pull up an invoice from a customer invoice history. It used to open immediately, however now it takes at least 10 seconds. Has anyone else noticed this or know of a fix?
  • [New Order]… reducing the time to next screen

    Using Sage 100c 2017 v5.40 & CRM 2017 R2, I find it takes north of 22 - 25 seconds for the "Create New Sage CRM Order" screen to appear. It's not much but another 4 seconds after hitting the [#] button for Sage CRM Opportunity. I would like to work…
  • AP Invoice History > Invoice History Memo Inquiry > Find File defaulting to Server directory wastes a lot of time

    Sage100FindFileIssue.docx Please review the attached document. I cannot figure out why the application isn't remember where the last user opened a file from, is there anything I can do to fix this.
  • Unable to Open an .xlsx Memo Attachment - v6.10.1 Win 10 Build 1809 or 1903

    v2019 Windows 10 build 1809 or newer 1809 or 1903. Customer, vendor, item maintenance, Create a memo and add an Excel .xlsx attachment. Save the memo then open the memo and double click on the attachment. It won't open. I brought this issue to Sage's…
  • Sage 100 and RemoteApp works for one user, but does not work for another

    We are using Sage 100 on Server 2016 domain environment. We configured Remote Desktop Services and RemoteApp on server and successfully published Sage. Everything was done according to this instruction. https://support.na.sage.com/selfservice/viewContent…
  • Input/Output error SY_SERVICE.PVC on Windows 10 Pro x64

    I have a user that is continually getting this error on Windows 10 running SAGE 2016 standard. The statement value and class/method varies, but is always consistently something like this: I have rebuilt the user's profile, set the executable…