• Sage 100 2021.1 slow module opening

    The slow performance within a module that I complained about last month seems to be cured by rebuilding the search index, but performance when opening a screen (eg. item inquiry) is quite a bit slower than 2018. (old thread: https://www.sagecity.com/support_communities…
  • New Sage 100 2020 Advanced Installation - Poor Performance

    We're in the process of upgrading from Sage 100 2017 Standard to Sage 100 2020, and while I'm not clear on the details (the accounting guys take care of that) based on our license we apparently were able to acquire Sage 100 2020 Advanced free of charge…
  • Has anyone had issues with a paystub not reflecting all the hours paid?

    We have an employee that recieved their paystub for only 5 hours, but they were paid for 59 hours. Anyone else have this issue? It has happened on 2 of their stubs.
  • Sage Advanced vs Premium

    We are planning to upgrade Standard to Premium based on the assumption that Premium is comparable (or not much slower than) to Advanced in terms of data input and reporting speed. Standard is very slow and painful to use, so our team needs better performance…
  • Demo Mode Again!!!!

    We have a current Business Care Plan but are getting slotted into Demo mode - this is the 2nd time in the past two weeks! The first time was resolved by the business owner via a hold time of over two hours. What is going on? Permanent solution please…
  • Purging Payroll History is taking a long time when closing Period/Year in PR 2.19/2.20

    We have had 2 customers report this so far today. Here is the email from one: " In the past, closing the quarter/year took a few seconds. I have been waiting about a half hour for the system to close the quarter/year. I have a blue status bar that keeps…
  • Keyboard lag ONLY in payroll when in the spreadsheet on the fields with drop down menus

    When I am processing payroll and entering the time card info in the rows - I have a serious slow keyboard lag when I click enter to go to the next field and when I click enter and go to a field with a drop down menu and hit enter again there is a long…