• PL_JournalPDFLog.M4T *** File discrepancy

    I am trying to apply the Sage 2020.1 update. During the update, when it scans for corruption it says that PL_JournalPDFLog.M4T has an ambiguous "file discrepancy" in it. The instructions say to simply Rebuild Key Files for any discrepancies, but alas…
  • Duplicate Item Numbers

    Hello, I was wondering if anyone else ran across this issue and if so, how it was resolved. We have identical item numbers that appear when we search for an item in item inquiry and item maintenance. Selecting one of the item numbers results in…
  • Record: 0039359 missing from WORSDT.SOA

    We are using Sage 100 Standard ERP 2013 (Version 5.00.4.0) / SAGE 100 ERP Issue detail: when I click on Work Order -> Work Order Transaction Entry (Snapshot 1) -> it asks for the date and once I enter the date and click OK -> I get an Update Interrupted…
  • error #47 substring reference out of string in Sales Order

    we are attempting to delete a SO. we have successfully done so to other SO but this one item gives us an error #47 Substring reference out of string and we are unable to do anything.
  • Sales Orders are disappearing during the "get EMV" process

    This is happening after our sales associates are done creating the sales order and have already clicked the EMV button, and swiped the card, then when the go back to click the "Get EMV Pmt" button, the sales order is gone. The credit card processes fine…
  • Sage 100 BoI corrupt records with extended ascii

    We're currently on Sage 100 2014 (Non SQL) and we're currently running into the issues where we are being sent names containing certain ranges of extended ascii characters. For now, we are going to limit ourselves to the first 127 in the ascii table…
  • Providex ODBC Invalid Date - Corrupt Date?

    Have an issue with what I believe is a corrupted date value. It resides in purchase order detail required date and PO header PO date. Running the open order report on "required expire date" for date greater than 12/30 will result in "Vendor Code 9"…
  • Rebuilding Key Files

    Once every 1-2 weeks I rebuild all sort files and am wondering if I should also be rebuilding the key files? Is there any risk/downside to rebuilding the key files? Also, when I am running the utility do I want Integrity Check and Optimize File checked…
  • Key File Rebuild and Optimize removes all records.

    Our Sage 100 version 4.40 server had a few files fail the integrity test with either read or write errors. I selected OK to rebuild them but now all the records are gone. The log file shows all the records were recovered. Is this normal? I can import…
  • Rebuilding Sort Files Automatically

    Once every 1-2 weeks or so I have to get in after hours to rebuild sort files, in our old business system a similar process was scheduled to run each night. Does anyone out there have a script or other method that would allow for scheduling a rebuild…
  • Unable To Launch Visual Integrator

    Hi: All of a sudden, we're unable to launch our Visual Integrator module (3.71). A dialogue box appears with "This option is not available". No other error codes or messages. Any ideas on how to approach this issue would be greatly appreciated. Thanks…