• Information Assistant RDP connection does not allow users to print via local printers

    Hello everyone, I have an issue that I haven't been able to find a good fix for. Users in the office access Sage that is installed on one of our servers with an RDP connection into the Information Assistant app to pull reports, particularly Job Cost…
  • Crystal error when running reports

    Fresh install of Sage 100. I ran the installer as domain admin as well as the WksUpdate Standard file. I have already tried reinstalling the software over 5 times and verified all necessary files were present in the C Drive file path. Is there any other…
  • AP invoice and the AP Trial Balance Report compared to the GL

    Hello, I ran the AP trial balance report for January and compared it to the January GL. I discovered it didn't match. I found out that someone had entered a January invoice into February. Then to correct it, they adjusted the invoice to 0 in February…
  • Previous employees on Vacation report 5-1-8-86

    On report 5-1-8-86 How do remove old employees from the report? Some of these employees have not been employed for quite awhile, but still show, even with a zero balance.
  • Oregon Corporates Activity Tax Report

    HELP! What reports are you pulling/printing to do the Oregon Corporates activity report? We are a WA. based business, but we also do jobs in Oregon. Need to be able to separate the states or tax district. What I'm looking for is a report that will…
  • Full Inventory Inventory List w/filters

    Hello fellow Sagers! Happy Holiday's or Merry Christmas! I need a report that shows all inventory items WITH "Inventory Cycle" and "Active/Inactive" status displayed. I have years of incorrect inventory items/status modifications that were entered and…
  • Crystal Report - Text not visible

    I am working customizing Quote Forms using crystal reports and we have a standard text on each specific quote. This standard text will not show up on the sage preview. It is like somewhere in the report its blocking a view in some of the groups. Any Ideas…
  • qty after shipping SOs vs ON HAND

    hello guys!!! I have a trouble, im new in using SAGE100 but i can't identify teh difference between qty on Hand vs Qty after shipping SOs??? Someone help me to explain what is the meaning of qty after shipping SOs?? I mean, for example: I can…
  • Open Sales Order Analysis

    I am looking to sort my open orders in a specific way that I cannot figure out with the standard open sales order report/open orders by item report. I would like to sort all the open orders first by product line. Then when I have all the open orders for…
  • Crystal Reports 2020 Database connection Error

    Have a client that upgraded from Sage 100 2019 to Sage 100c Advanced 2023 PU1. They run several reports outside of Sage using Crystal Reports Writer version 2020. They can run these reports with no issues some of the time, but then later in the afternoon…
  • Print Copies of Picking List According to Item Quantity Per Order

    Hello everyone, I created a picking sheet form to print out as a thermal label customized to a merchant's specification. The label has two unsuppressed sections (rest suppressed), Group Header SO_SalesHeader.SalesOrderNo and the Group Footer. The Group…
  • Sales Order - Stock Status on Sales Order Quantity and Sales Order by Item Report Quantity are Different

    For one item / warehouse (that we know of so far), the On Sales Order quantity listed on the Stock Status report and the quantity on the Open Sales Order Report by Item report do not match. Actually a difference of 4300. Can't seem to find a reason. I…
  • Inventory Valuation report Sort question

    I'm looking for assistance on an Inventory Valuation Report. I'd like the report to sort via valuation. The highest values descending to lowest. I can't export to Excel and sort that way because of serial numbers. Does anyone have ideas on how to…
  • Automated Inventory Reports

    Hello, I am looking at sending an automated monthly report to a customer with a list of the items they supply us. If possible, I also wanted to provide a breakdown of any work orders, inventory adjustments, etc against each item. Is this report possible…
  • SAGE random pdf export cannot be opened

    Hello, We are having an issue with exporting reports to a pdf file. Random reports will not open and acrobat gives the message "Adobe Acrobat could not open 'name_of_file.pdf' because it is either not a supported file type or because the file has…
  • Bug re default forms if perpetual - Any movement on this?

    Solution ID: 111860 dated 8/24 - would love to see a hot fix on this SOON......
  • Crystal Report Page Layout not previewing any width greater than 8.5"

    I created a Sales Report in Crystal Reports 2016 that has 20 columns of Summary and then those 20 columns have sub-reports that I have linked to provide the Details by simply clicking on the hyper-link of the Sub_Report name. I added the Sales Report…
  • Print List of All Jobs from 2015 - present -

    Please forgive me if already answered somewhere, but I could not find it. Sage 100C - I need to print a list of all jobs from 2015 - present. Just need the Job Number, Job Name, Job Address. This should be so simple, but I was not able to find…
  • Business Insights List Query

    Hello! I am trying to find a way to automatically export sales order data (specifically ship date) from business insights sales order view into a locked excel document provided by my customer. It would be nice if i could filter a whole list of orders…
  • Unable to print this report while a G/L update is in process

    I'm trying to run a report in one of my Sage companies and I'm getting the following error message "Unable to print this report while a G/L update is in process". I've been getting this error message for over one 24 hours. I also checked with my colleagues…
  • Custom payroll history report never stops running.

    I've tried converting a custom 401k report from v2017 to v2019. In v2019, the new report never stops running. The selection criteria allows the user to specify a beginning and ending check date, and choose a pay cycle. It doesn't seem to matter how…
  • Custom Statement Printing and Sales order Invoice Printing

    Does anyone that knows how to control and allow salesperson to be able user lock the by the salesperson to be able to see only see their only their customer statement and sales order invoice but no other sales representative. Currently, the lookup is…
  • Payroll Deduction Report for a specific date range?

    Prior to payroll 2.0, there was a Consolidated Deduction History report under Payroll -> Reports -> Deduction Reports. This report allowed the user to specify a specific date range for the report. We would use this to report on deductions for a single…
  • I want to print an Accounts Receivable Invoice History report sorted by Customer Type.

    I need to print an Accounts Receivable Invoice History Report sorted by Customer type. I have created the UDF for Customer Type and added to all the work and history files. When I run the report just selecting invoice dates I get my report showing the…
  • RECEIVED PO / MISSING INVOICE #

    Hello, Is there a way to show which PO's that have been received in are missing an invoice? We just switched over from Sage 50 and when the warehouse would receive material in, they would check off the box "waiting on bill". That way I could then just…