Sage 100

Hello, We recently upgraded from Sage 100 2018 to Sage 100 2023 (March 15th to be exact). At this time, we also opted to move away from using virtual machines (VMs) in favor of using a master VDI image machine that can then push out to a VDI pool of…

Is Avalara still the only sales tax provider for Sage 100? We have been a loyal customer almost since they started, but the last few month end closes, we are not able to run reports at the beginning of the month. I suspect they are either diverting…

Anyone come across the excel button in GL Transaction being greyed out? All of the other exports work, but the GL screen is greyed out, even when i have a transaction highlighted.

I have a client using WIN11 and MAS90 (v4.50.5.0) and for one work station when you launch MAS90 the tree structure "flashes" and disappears. But if you create a new user on the same work station then tree structure appears and stays. Also this is the…

Have a client on Sage 100 Premium 2023.1 who keeps getting an error message when attempting to add new ACH information for a vendor if anyone else is in Vendor Maintenance. I assume this isn't normal - that two people on two different vendors should be…

It takes longer than I consider normal to run the GLDR, print to PDF, and export to .xls. Does everyone have a slow export? I miss my last job's accounting software that had instant GL downloads (smart lists in Great Plains). Is there a way to speed it…

We have an user that is moving parts around on several bill of materials. He is consistently receiving this message. Often after the message is received the items behave oddly, such as not being able to delete or modify. When we try to delete or modify…

We are getting multiple occurrences of this error (multiple lines and multiple processes) on Windows 11 machines (like the Windows 10 posted linked below). I have research a lot of things but this keeps happening. Any assistance or ideas? Did the…

This is a long read, but I am frustrated by the approach of the IT staff so I am trying to figure out if I am wrong, or I need to fight the battle and push for compliance. 1. Install of Sage 100c Advanced 2022.03 in 32 bit mode. 2. Server 2019 3…

We have completed an upgrade from 2019 Advanced PU4 to 2023 Advanced PU2 but are having issue with bringing in CAN country zip codes. Ebusiness web services/Sage appears to be appending USA in front of all CAN orders as that was set by Sage as the default…

We have 370 items to renumber that have history. They are taking 6 minutes each. We are using Premium version of Sage 100 so we are looking for a faster solution. Isn't there a SQL based option for this?

Looking to see how big AR Invoice History Header and Detail files can get before there is a performance hit or a file size limit. We are looking at importing AR invoice details going forward in 2024, instead of a 1 line summary per invoice (actually…

Hi One of my clients is having an issue with 2022 running as a service but running as application is fine. does any one have any suggestions

I have one user consistently getting this error message when trying to enter a CC number, "Error 200, unknown error encountered". We are on a cloud server and it is only happening to this one user, I didn't see anything specifically referencing this error…

Why on one pc suddenly the credit card number is masked? Just the last digits show on that pc no matter who logs onto it. All the other pcs show the full number so we can verify it. (The person entering the card is not the same as the person running…

Hello, We had to make a correction to a timecard entry. We credited 2 hours for one job and placed those 2 hours on the correct job. This was completed through Payroll - Timecard Entry. When we go to Job Cost to post this to a job, it does not post…

Hello, When trying to enter counts on the physical count screen after scrolling down to the item I need the screen like refreshes and goes back to top... I have to keep scrolling down then it refreshes. It keeps doing this which makes if very frustrating…

I am in the process of moving our Paperless Office registers from one server to another. I noticed that in a year that had a lot of files, it only selected and moved 8001 files even though I selected the entire year. This is in the Journal and Register…

when I try to track in Sage, it tells me this site can't be reached. services.bestsoftwareinc.com/servises.asp?sid=8regid=&trackingid=(trackingnumber redacted) Is this just down or will it be re-instituted? Thank you Chris

Error #47 Substring reference out of string Possible Reasons: • Substring does not exist in string variable. • Substring exceeds the capacity of the variable. How can we fix this in Mas90 3.06 running on WIndows? When I go to print the A/R Cash…

Anyone else unable to search the KnowledgeBase? Here's a screenshot:

Experiencing an issue where my login crashes while no one else's crashes sage. Works fine on other computers. Made new login account copying my own and it crashes too. Issue only starting happening this morning. Worked just fine yesterday. I removed…

I'm trying to delete a site using sage provisioning portal- I follow the steps Suspend the site then proceed to Shelve it however it keeps failing at the shelve - usually at the 25% of the process with the following error ShelveSiteWork process…

We have a couple of jobs in our job cost module that will not purge to history when we period end. We did our job close out report which changed the status to closed. They then however, will not purge to history when we period end process at month end…

Is there a trick to creating a new post. When I try to create a post in BOI forum it just "spins" and the post is never created. Tried various browsers, mobile etc.. Thanks