• AR AND CREDITS

    Does SAGE have a feature that will automatically apply a customers credit towards open invoices? We have a customer that had a fairly large dollar value of credits on his account. We've been waiting to get direction from them on what to do with them and…
  • Kit issue using new "recall invoice" feature when creating a credit memo - Bug?

    Have a client using the new option to recall an invoice when creating a CM and they are getting errors on kit component lines re "missing COGS account". In my testing, it appears that 4 fields are not being populated when pulled from history the same…
  • RMA -Deducting labor for credit memo

    We private brand items for a customer and they have asked to return some items. I know how to subtract the restocking charge, but I need to subtract a fee for the time used to rebrand the product. I tried entering as a 'Miscellaneous Fee' and adding…