• RMA Does Not Have Sales Order Attached To It

    Hello, I am using Sage 100. I received an RMA about month ago and the Sales Order I thought was attached to it was either deleted or used by someone else. I wrote the SO # that was created in the "Generate Transactions" screen when initially receiving…
  • Price in Sales Order is different between Lines tab and Totals tab in Sales Order

    We created a Sales Order with a large number of line items. The Total Amount shown on the bottom of the window is correct. When we then navigate to the Totals tab, the Taxable Amount is a completely different number - inflated by almost $30k. We sent…
  • SALES ORDER: Bill-to Address Randomly Reverts After Being Changed, Cannot Replicate

    Sales Order Entry person created an account. Bill-to and ship-to set up as same address until she received the correct bill-to. In the meantime, she entered a sales order with the addresses as the same. Received the correct bill-to, updated in customer…