• AR AND CREDITS

    Does SAGE have a feature that will automatically apply a customers credit towards open invoices? We have a customer that had a fairly large dollar value of credits on his account. We've been waiting to get direction from them on what to do with them and…
  • Sales Order - Deposit Payment Type

    Hi, For one of our customers, we enter a sales order with the Deposit Payment Type of Pre-paid, but is there a way to see what GL account it is going to? I am trying to track from a previous order, and under the totals Tab that is where it mentions…
  • Bank Reconciliations - How can we find information from previous months reconciliations?

    We are fairly new to Sage 100. We upgraded to Sage 100 in March 2023 due to corrupted data in Sage 50. When we reconciled our bank accounts for March and April, unfortunately we didnt print out the reconciliation and the staff member that completed the…
  • lines in a sales order invoice doubling

    I have seen two unrelated instances of a single random line showing up on my invoice when generating one using the path sales order, main, invoice data entry the GL detail report that I printed early May for our April rebill, as well as the latest…
  • Sales Tax adjustment when a customer takes a discount

    We have a customer who takes a 2% discount on their invoice regardless of when it is paid. How should we adjust for the reduced amount of sales tax? The payment is usually made in a different period than the original invoice month. We've already paid…
  • Repetitive Invoicing

    We would like to allow some customers to pay their invoice on a 6-month payment schedule. I see that we can use repetitive invoicing and set up up for a 6-month period but we want to take the sale upfront. Does the repetitive invoicing replace the traditional…
  • Duplicated Invoices

    hi, I'm working with v 2021 Premium. we've had issues with CI_140MB_UpdateDetailToIM.pvc. SO invoice batch posting was interrupted resulting in multiple HeaderSeq numbers being created once posting was refreshed - invoices were duplicated. Looks like…