• Paperless Office intermittently fails to send Invoices, but indicates "Y"

    We are struggling with an intermittent problem in Paperless Office; sending SO Invoices in Customer Viewer. The system will indicate the invoices have been sent with a "Y" yet they never hit our Exchange server. Our company has a Sage 100 Advanced V2023…
  • Are First and Last Names needed for printing or eFiling 1099s?

    I thought I read a post about this, but now I cannot locate one. When we have Vendors with SSNs, like in this ABC Vendor below, we expect the First Name and Last Name fields to be filled out, but they are not: Of course we get this message, which…
  • Work Ticket Printing Error

    There are 2 buttons designated to printing the pick list and also the work ticket. When clicking on the Pick List print button it allows us to print the pick list with no issues. However, when trying to print the Work Ticket we are met with an error …
  • Does SAGE 100 offer paperless for SO Picking sheets

    In the SO module we currently use paperless Output Office for printing SO's and SO invoices. Is there a way to use paperless for printing the picking sheet "Pick Sheet"? Thanks
  • Paperless Office

    We have paperless office setup and it works very well but the only thing is once in a while an invoice is not printed correctly and so it's not in the folder is there any automated way to go back and to grab missing invoices and have them reprint to the…
  • Windows 10/11 ARM processor and pdf converter

    Hope a community member can help here. I have a few machines that are running the ARM version of windows 11. The sage pdf converter for paperless office does not include a arm version of the driver. I have reached out to both sage and amyuni (the…
  • Upgraded to Sage 100 2021 No Paperless Button in Customer Maintenance screen

    Upgraded to Sage 100 2021, I am not seeing paperless options in my Customer Maintenance screen, is there a new right I need to activate to get that back??
  • AR Customer Statements Issue

    AR Customer Statements are printing / pdf / paperless delivering blank pages. There is a documented "work around" for printing to do a crystal suppression formula... but that does not stop the "pdf all" or other paperless output options from doing blank…
  • Purchase Order Printing

    When I print the purchase order it does not show the item description on the purchase order. How do I fix it to show the description on the purchase order? Thanks
  • Invoice total and Final balance due on AR invoices don't match

    Hello everyone, I'm hoping someone will be able to help. Our AR invoices have an additional section at the bottom, beneath the Invoice Total, showing payments/credit/discounts applied, with a Final Balance Due. That way, once someone pays the invoice…
  • Silent ODBC on terminal server

    Hi All, I am struggling with this issue. Everything I read says it should work this way but it does not. Client is on Sage 2017 Standard. I created a report that uses a silent connection. It is 64bit and I have set it up as a System DSN. Works fine…
  • paperless office

    Hi. I am having an issue with electronic delivery or PDF storage of remittance advice for paperless office. It saves and delivers by email BLANK page for PDF instead of the data. When printing to a printer it prints just fine but when saving to PDF…
  • Unable to use paperless office from an external BOI script yet the same script will work when launched from a button or table script

    Hi community, running sage 100 advanced version 2015. I've got a puzzling scenario. If i attempt to launch a rpt business object from a button script, i can leverage and send the document to paperless office. Yet if i run the same code formatted…
  • Paperless Backup to Journal Entry

    Our company currently has the paperless module installed, which saves all journal entries as a PDF to the shared drive when we click print. I am being asking to find the best way to also get our backup paperless. We currently use Doc-Link for all accounts…
  • Job Cost Report Showing Mark-Up Labor and Contractor's Fee

    We have been looking for a report that will show the total job cost including labor cost at the marked up rate and contractor's fee for bid and time & materials jobs. Is there a report that will show those numbers? The only ones I have been able to find…
  • Payroll deductions

    Deductions are automatically calculated but at times when an employee is on vacation, deductions are not calculated for that week for that employee. They are entered manually next pay period in addition to the automatically calculated deductions. What…
  • Business Insights Reporter Wizard Payroll Hang

    I am trying to create a new report through the reporter. When I give the report a name and choose where it will be in the reports it puts me to the next screen where I should select a template (Landscape, Portrait, Shipping Label.) At this point no matter…
  • MAS90 and Excel 2013

    Can I use Excel 2013 with MAS90 version 4.5? We are upgrading to the current Sage 100 version, but I need to replace my computer before that is scheduled. Thanks for your help!